True TWT-48D-2-HC~SPEC3 48.38" Refrigerated Work Top Counter
True TWT-48D-2-HC~SPEC3 Refrigerated Work Top Counter
Upgrade your commercial kitchen setup with the True TWT-48D-2-HC~SPEC3 Work Top Refrigerator. Designed as part of the SPEC SERIES®, this two-section, rear-mounted self-contained refrigeration unit delivers enduring quality, exceptional food safety, and lower utility costs. The SPEC Package 3 includes a heavy-duty stainless steel top with a rear splash, a robust solid door, and two heavy-duty drawers, making it a versatile asset for reliable food preparation and storage.
- Eco-Friendly Refrigeration: Factory-engineered capillary tube system uses R290 hydrocarbon refrigerant with zero ozone depletion potential (ODP) and 0.02 global warming potential (GWP).
- Consistent Temperatures: High-capacity, factory-balanced refrigeration system maintains cabinet temperatures between 33°F to 38°F for optimal food preservation.
- Heavy-Duty Construction: Features an all-stainless steel front, top, sides, back, and interior. The top and backsplash are one-piece formed to prevent bacteria buildup.
- Versatile Storage: Equipped with one swinging solid door with lock and two drawers. Each drawer accommodates one 12" x 18" x 6" food pan (sold separately).
- Adjustable Shelving: Includes two PVC-coated adjustable wire shelves to easily customize your storage interior.
- Advanced Insulation: Entire cabinet structure is foamed-in-place using high-density, eco-friendly polyurethane insulation.
- Electronic Control: Pre-wired and equipped with an electronic temperature control system and a clear digital temperature display.
True TWT-48D-2-HC~SPEC3 48.38" Refrigerated Work Top Counter Specifications
Shipping: True Manufacturing
True equipment is distributed via a strategic regional hub system designed to minimize lead times for mission-critical refrigeration. Units typically ship from the closest regional distribution center—either Vancouver, British Columbia, or Toronto, Ontario—depending on model availability and proximity to the delivery site. High-volume Core Models (such as the T-series and GDM glass door merchandisers) are prioritized for local stocking to ensure rapid 2–5 day transit. Specialty configurations, custom finishes, or low-volume models ship directly from True’s primary manufacturing headquarters in O'Fallon, Missouri.
As high-mass commercial appliances, all units are transported via specialized LTL (Less-Than-Truckload) freight carriers on heavy-duty wooden skids. Every shipment is professionally crated to protect the high-grade stainless steel exterior and sensitive refrigeration components. To ensure factory-perfect arrival, all units should be inspected immediately upon delivery before signing the Bill of Lading.
Warranty
True offers one of the most comprehensive warranties in the commercial refrigeration industry, reflecting the durability of their over-engineered systems.
Commercial Foodservice Units
For most new units (specifically Hydrocarbon models), True provides a 7-year parts and labour warranty, which includes the compressor. This industry-leading 7-7-7 coverage ensures the entire refrigeration system is protected against manufacturing defects.
Residential & Specialty
Specific lines may carry a 5-year parts and labour warranty with extended compressor coverage.
Ice Machines
These units are typically covered by a 3-year parts and labour warranty, with an extended 5-year parts-only warranty on the compressor.
Replacement Parts
Genuine True OEM parts carry a 90-day warranty from the date of purchase.
The warranty period begins on the date of installation (not to exceed 39 months from the original ship date from the factory). To validate coverage, units must be installed by a qualified technician in accordance with True’s installation manuals.
Service & Support
Technical service and warranty repairs are facilitated through an extensive national network of factory-authorized service providers across Canada. Because True equipment utilizes advanced R290 (Hydrocarbon) refrigerants and precision-tuned capillary tube systems, all warranty-related work must be performed by these authorized professionals to ensure safety and performance standards. True maintains a massive inventory of genuine OEM parts in both Vancouver, British Columbia, and Toronto, Ontario distribution hubs, allowing for rapid dispatch of compressors, fan motors, and control boards to minimize business downtime. The use of non-OEM parts or unauthorized service agents will immediately void the manufacturer's warranty.
Exceptions & Exclusions
Warranty coverage is strictly contingent upon the unit being used and maintained according to True’s Good Refrigeration Practices. Specific exclusions include:
- Condenser Maintenance: Failure to clean the condenser coil regularly is the leading cause of compressor failure. Damage resulting from a dirty or clogged condenser is not covered under warranty.
- Environmental & Installation: Units must be installed in a climate-controlled environment with proper clearance for airflow. Damage caused by unstable voltage, use of extension cords, or installation in high-heat outdoor areas is excluded.
- Wearable Items: Standard wear items, including door gaskets, light bulbs (incandescent or fluorescent), and chrome plating on shelves, are not covered under the primary parts and labour warranty.
- Consequential Loss: True is not responsible for economic loss or profit loss, including the loss of food product or ice, resulting from a refrigeration failure.
- Freight Damage: As with all heavy equipment, damage sustained during transit is the responsibility of the carrier. Any visible damage must be noted on the shipping documents at the time of delivery to facilitate a freight claim.
About True Refrigeration
Key Features of True TWT-48D-2-HC~SPEC3 48.38" Refrigerated Work Top Counter
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