True Manufacturing TSSU-27 27-inch Mega Top Sandwich Salad Prep Refrigerator
True TSSU-27-12M-C-HC~SPEC3 Mega Top Sandwich / Salad Unit
Elevate your commercial kitchen's efficiency with the True TSSU-27-12M-C-HC~SPEC3 Mega Top Sandwich and Salad Prep Table. Part of the robust SPEC3 series, this unit is engineered for durability and performance, featuring a complete stainless steel construction for its front, sides, and back. The interior boasts a stainless steel liner and floor with coved corners, simplifying cleaning and ensuring top-tier sanitation. This prep table is designed to keep your ingredients perfectly chilled and easily accessible, making it an essential asset for any busy restaurant, deli, or café. It utilizes an environmentally friendly R290 hydrocarbon refrigerant, showcasing True's commitment to innovation and sustainability.
Key Features:
- Durable Construction: Features a stainless steel exterior (front, sides, back) and a stainless steel interior with coved corners for longevity and easy maintenance.
- Heavy-Duty Door: Equipped with a heavy-duty 20-gauge stainless steel door and a lifetime-guaranteed all-metal working handle.
- Precise Temperature Management: An exterior digital temperature control and display allows for easy monitoring and adjustment to maintain optimal food safety.
- Ample Storage: Comes with heavy-duty, gray PVC-coated wire shelves to organize your back-up ingredients within the refrigerated cabinet.
- Enhanced Security: A standard door lock is included to secure contents during off-hours.
- Eco-Friendly Refrigeration: Uses R290 natural refrigerant, offering superior cooling with minimal environmental impact.
True Manufacturing TSSU-27 27-inch Mega Top Sandwich Salad Prep Refrigerator Specifications
Shipping: True Manufacturing
True equipment is distributed via a strategic regional hub system designed to minimize lead times for mission-critical refrigeration. Units typically ship from the closest regional distribution center—either Vancouver, British Columbia, or Toronto, Ontario—depending on model availability and proximity to the delivery site. High-volume Core Models (such as the T-series and GDM glass door merchandisers) are prioritized for local stocking to ensure rapid 2–5 day transit. Specialty configurations, custom finishes, or low-volume models ship directly from True’s primary manufacturing headquarters in O'Fallon, Missouri.
As high-mass commercial appliances, all units are transported via specialized LTL (Less-Than-Truckload) freight carriers on heavy-duty wooden skids. Every shipment is professionally crated to protect the high-grade stainless steel exterior and sensitive refrigeration components. To ensure factory-perfect arrival, all units should be inspected immediately upon delivery before signing the Bill of Lading.
Warranty
True offers one of the most comprehensive warranties in the commercial refrigeration industry, reflecting the durability of their over-engineered systems.
Commercial Foodservice Units
For most new units (specifically Hydrocarbon models), True provides a 7-year parts and labour warranty, which includes the compressor. This industry-leading 7-7-7 coverage ensures the entire refrigeration system is protected against manufacturing defects.
Residential & Specialty
Specific lines may carry a 5-year parts and labour warranty with extended compressor coverage.
Ice Machines
These units are typically covered by a 3-year parts and labour warranty, with an extended 5-year parts-only warranty on the compressor.
Replacement Parts
Genuine True OEM parts carry a 90-day warranty from the date of purchase.
The warranty period begins on the date of installation (not to exceed 39 months from the original ship date from the factory). To validate coverage, units must be installed by a qualified technician in accordance with True’s installation manuals.
Service & Support
Technical service and warranty repairs are facilitated through an extensive national network of factory-authorized service providers across Canada. Because True equipment utilizes advanced R290 (Hydrocarbon) refrigerants and precision-tuned capillary tube systems, all warranty-related work must be performed by these authorized professionals to ensure safety and performance standards. True maintains a massive inventory of genuine OEM parts in both Vancouver, British Columbia, and Toronto, Ontario distribution hubs, allowing for rapid dispatch of compressors, fan motors, and control boards to minimize business downtime. The use of non-OEM parts or unauthorized service agents will immediately void the manufacturer's warranty.
Exceptions & Exclusions
Warranty coverage is strictly contingent upon the unit being used and maintained according to True’s Good Refrigeration Practices. Specific exclusions include:
- Condenser Maintenance: Failure to clean the condenser coil regularly is the leading cause of compressor failure. Damage resulting from a dirty or clogged condenser is not covered under warranty.
- Environmental & Installation: Units must be installed in a climate-controlled environment with proper clearance for airflow. Damage caused by unstable voltage, use of extension cords, or installation in high-heat outdoor areas is excluded.
- Wearable Items: Standard wear items, including door gaskets, light bulbs (incandescent or fluorescent), and chrome plating on shelves, are not covered under the primary parts and labour warranty.
- Consequential Loss: True is not responsible for economic loss or profit loss, including the loss of food product or ice, resulting from a refrigeration failure.
- Freight Damage: As with all heavy equipment, damage sustained during transit is the responsibility of the carrier. Any visible damage must be noted on the shipping documents at the time of delivery to facilitate a freight claim.
About True Refrigeration
Key Features of True Manufacturing TSSU-27 27-inch Mega Top Sandwich Salad Prep Refrigerator
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