True TGM-DZ-48-SC/SC-S-W 48.25" Dual Zone Glass Merchandiser
True TGM-DZ-48-SC/SC-S-W Dual Zone Glass Merchandiser
Elevate your bakery or deli presentation with the True TGM-DZ-48-SC/SC-S-W Dual Zone Glass Merchandiser. This premium 48-1/4" wide display case features a unique combination of refrigerated and dry storage, allowing you to showcase a diverse range of high-end desserts, pastries, and deli items in a single, elegant unit.
Built with a sophisticated curved glass front and bright LED interior lighting, this merchandiser maximizes product visibility. The robust, self-contained refrigeration system utilizes eco-friendly R290 hydrocarbon refrigerant to maintain crisp, cold temperatures between 33°F and 41°F in the refrigerated zone.
- Dual Zone Design: Seamlessly display both dry and refrigerated goods to boost impulse sales.
- Elegant Curved Glass: Single pane tempered glass front offers an extra-large viewing area.
- Eco-Friendly Refrigeration: Factory-engineered capillary tube system with R290 refrigerant (0 ODP, 0.02 GWP).
- Durable Construction: Stainless steel exterior with solid colored ends and a white powder-coated interior.
- Optimal Storage: Includes 6 adjustable, white PVC-coated wire shelves (3 tiered levels).
- Convenient Access: Two rear sliding glass doors for easy stocking and service.
- Energy Efficient: LED interior lighting provides brilliant, even illumination while saving energy.
True TGM-DZ-48-SC/SC-S-W 48.25" Dual Zone Glass Merchandiser Specifications
Shipping: True Manufacturing
True equipment is distributed via a strategic regional hub system designed to minimize lead times for mission-critical refrigeration. Units typically ship from the closest regional distribution center—either Vancouver, British Columbia, or Toronto, Ontario—depending on model availability and proximity to the delivery site. High-volume Core Models (such as the T-series and GDM glass door merchandisers) are prioritized for local stocking to ensure rapid 2–5 day transit. Specialty configurations, custom finishes, or low-volume models ship directly from True’s primary manufacturing headquarters in O'Fallon, Missouri.
As high-mass commercial appliances, all units are transported via specialized LTL (Less-Than-Truckload) freight carriers on heavy-duty wooden skids. Every shipment is professionally crated to protect the high-grade stainless steel exterior and sensitive refrigeration components. To ensure factory-perfect arrival, all units should be inspected immediately upon delivery before signing the Bill of Lading.
Warranty
True offers one of the most comprehensive warranties in the commercial refrigeration industry, reflecting the durability of their over-engineered systems.
Commercial Foodservice Units
For most new units (specifically Hydrocarbon models), True provides a 7-year parts and labour warranty, which includes the compressor. This industry-leading 7-7-7 coverage ensures the entire refrigeration system is protected against manufacturing defects.
Residential & Specialty
Specific lines may carry a 5-year parts and labour warranty with extended compressor coverage.
Ice Machines
These units are typically covered by a 3-year parts and labour warranty, with an extended 5-year parts-only warranty on the compressor.
Replacement Parts
Genuine True OEM parts carry a 90-day warranty from the date of purchase.
The warranty period begins on the date of installation (not to exceed 39 months from the original ship date from the factory). To validate coverage, units must be installed by a qualified technician in accordance with True’s installation manuals.
Service & Support
Technical service and warranty repairs are facilitated through an extensive national network of factory-authorized service providers across Canada. Because True equipment utilizes advanced R290 (Hydrocarbon) refrigerants and precision-tuned capillary tube systems, all warranty-related work must be performed by these authorized professionals to ensure safety and performance standards. True maintains a massive inventory of genuine OEM parts in both Vancouver, British Columbia, and Toronto, Ontario distribution hubs, allowing for rapid dispatch of compressors, fan motors, and control boards to minimize business downtime. The use of non-OEM parts or unauthorized service agents will immediately void the manufacturer's warranty.
Exceptions & Exclusions
Warranty coverage is strictly contingent upon the unit being used and maintained according to True’s Good Refrigeration Practices. Specific exclusions include:
- Condenser Maintenance: Failure to clean the condenser coil regularly is the leading cause of compressor failure. Damage resulting from a dirty or clogged condenser is not covered under warranty.
- Environmental & Installation: Units must be installed in a climate-controlled environment with proper clearance for airflow. Damage caused by unstable voltage, use of extension cords, or installation in high-heat outdoor areas is excluded.
- Wearable Items: Standard wear items, including door gaskets, light bulbs (incandescent or fluorescent), and chrome plating on shelves, are not covered under the primary parts and labour warranty.
- Consequential Loss: True is not responsible for economic loss or profit loss, including the loss of food product or ice, resulting from a refrigeration failure.
- Freight Damage: As with all heavy equipment, damage sustained during transit is the responsibility of the carrier. Any visible damage must be noted on the shipping documents at the time of delivery to facilitate a freight claim.
About True Refrigeration
Key Features of True TGM-DZ-48-SC/SC-S-W 48.25" Dual Zone Glass Merchandiser
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