Quality by Design DC7-HC BLACK 21.38"W Countertop Merchandiser Refrigerator
Quality by Design DC7-HC BLACK 21.38"W Countertop Merchandiser Refrigerator
Elevate your product display with the Quality by Design DC7-HC BLACK Countertop Merchandiser Refrigerator. This compact and efficient cooler is designed to fit perfectly on countertops, making it ideal for cafes, convenience stores, and any retail space where you want to boost impulse sales. With a generous 6.79 cu. ft. capacity, it provides ample space for beverages and chilled snacks. The reversible, hinged glass door and brilliant LED interior lighting ensure your products are always visible and attractively presented. Engineered for convenience and sustainability, this unit features frost-free operation and an eco-friendly refrigerant. Its durable black exterior and clean white interior, combined with a bottom-mount refrigeration system, offer both style and reliable performance. Made in Canada, this merchandiser is built to meet the rigorous demands of a commercial environment.
- Compact Design: With a width of just 21.38 inches, it's perfect for countertop placement without sacrificing capacity.
- Optimal Display: Features a clear, reversible hinged glass door and bright LED lighting to showcase contents effectively.
- Sufficient Storage: Offers 6.79 cu. ft. of space with two adjustable shelves to organize products.
- Efficient & Eco-Friendly: Utilizes a 1/6 HP compressor with eco-friendly refrigerant and frost-free operation for low maintenance and energy savings.
- Durable Construction: Built with a sleek black exterior and a bright white interior, certified by NSF and cULus for commercial use.
- Plug-and-Play: Comes ready to use with a standard 115V electrical connection and NEMA 5-15P plug.
Quality by Design DC7-HC BLACK 21.38"W Countertop Merchandiser Refrigerator Specifications
Shipping
- Fulfillment Origin: All QBD products are manufactured and dispatched from the Brampton facility. This domestic production offers a significant logistical advantage for Canadian operators, bypassing international shipping delays and tariffs.
- Lead Times: Popular in-stock merchandisers are typically processed and dispatched within 1 to 3 business days. For custom-branded units or large-volume retail rollouts, lead times are generally more stable and shorter than imported alternatives.
- Logistics and Handling: Units are shipped fully upright, often blanket-wrapped or crated on reinforced skids, and transported via professional LTL (Less-Than-Truckload) carriers.
Warranty
QBD provides a manufacturer warranty designed to support the reliability of high-traffic retail and beverage environments.
- Standard Coverage: New QBD commercial refrigeration units carry a 1-year limited parts and labour warranty from the original date of installation.
- Compressor Protection: The sealed refrigeration system is backed by an additional 4-year warranty on the compressor part, providing a total of 5 years of coverage for the unit's most critical mechanical component.
- Modular Design: A core part of QBD’s service philosophy is the use of a modular, slide-out "Cooling Deck" in many models. This allows for the entire refrigeration system to be serviced or replaced without removing the cabinet from the sales floor, significantly reducing labour costs and downtime.
- Registration and Authorization: To ensure prompt service, units should be registered upon installation. All warranty-related service must be pre-authorized by the manufacturer and performed by a factory-certified technician.
Service & Support
- Authorized Technicians: Technical support and warranty repairs are facilitated through an extensive national network of factory-authorized service providers across Canada, including major hubs in Mississauga and Calgary.
- Parts Availability: A comprehensive inventory of genuine OEM replacement parts—including fan motors, digital controllers, and magnetic gaskets—is maintained at the Brampton headquarters and through regional parts distributors like Parts Town Canada.
- SmartConnect™ Diagnostics: Many premium QBD models feature integrated IoT monitoring, allowing technical support to perform remote diagnostics and identify potential issues like dirty condensers or power fluctuations before a technician is even dispatched.
Exceptions and Exclusions
- Condenser Maintenance: Failure to clean the condenser coil regularly (typically every 30 to 90 days) is the leading cause of compressor failure and is not covered by the manufacturer's warranty.
- Ventilation Requirements: Proper airflow is critical for the unit's efficiency. The warranty is void if the unit is installed without the required 6 inches of clearance on all sides or if it is operated in an ambient environment exceeding 90°F (32°C).
- Electrical Utilities: Damage resulting from incorrect electrical voltage, power surges, or the use of extension cords and power strips is explicitly excluded. A dedicated 15A or 20A circuit is required depending on the model.
- Consumables: Wearable items such as light bulbs and door gaskets are classified as maintenance items and are typically excluded from the primary warranty after an initial defect period.
- Consequential Loss: The manufacturer assumes no responsibility for food or beverage spoilage, economic loss, or consequential damages resulting from equipment failure.
- Freight Damage: Any damage sustained during transportation is a freight matter. Visible damage must be reported to the carrier at the time of delivery to facilitate a claim with the logistics provider.
About QBD
Key Features of Quality by Design DC7-HC BLACK 21.38"W Countertop Merchandiser Refrigerator
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