Omcan 47382 (CE-CN-HP12-S) 12"W Countertop Step-Up Gas Hot Plate
Omcan 47382 (CE-CN-HP12-S) 12" Countertop Step-Up Gas Hot Plate
Boost your kitchen's productivity and expand your menu with the Omcan 47382 (CE-CN-HP12-S) Countertop Step-Up Gas Hot Plate. This compact yet powerful 12-inch unit is designed to meet the rigorous demands of modern, busy catering establishments, offering exceptional flexibility, performance, and value. Constructed from high-quality brushed stainless steel, this hot plate features a stylish and robust modular design that is both durable and easy to clean. The step-up burner design provides versatility in your cooking process, while large, cool-to-touch dial controls ensure safe and easy operation.
Key Features:
- Powerful Performance: Delivers a total of 52,000 BTU across two manually controlled, independent burners for precise temperature management.
- Versatile Cooking Surface: Features a generous 12"W x 23.86"D cooking area with one open burner and one step-up burner, equipped with heavy-duty 12" x 12" cast-iron grates to support various cookware.
- Durable Construction: Built with a robust stainless steel front edge, cabinet, and adjustable non-skid feet for long-lasting stability and reliability in a commercial setting.
- User-Friendly Design: Equipped with a standing pilot light for each burner for instant ignition and large, easy-to-use dial controls for effortless adjustments.
- Easy Maintenance: A removable, full-width front crumb tray simplifies cleanup, helping maintain a sanitary and efficient kitchen workspace.
- Certified for Safety: cETLus and ETL-Sanitation certified, ensuring it meets North American standards for safety and public health.
Omcan 47382 (CE-CN-HP12-S) 12"W Countertop Step-Up Gas Hot Plate Specifications
Shipping
All Omcan products ship FREE from their primary distribution center in Mississauga, Ontario. Every shipment includes comprehensive shipping insurance at no additional cost to protect your investment during transit. As Omcan maintains one of the largest inventories of foodservice equipment in North America, many items are available for quick-ship delivery, though lead times may vary for specialized or high-demand models. Due to the diverse range of equipment sizes, units are shipped via specialized freight or secure parcel services. Liftgate and white-glove delivery options are available across Canada to ensure your equipment is handled with care.
Standard Warranty
Omcan equipment is backed by a reliable manufacturer warranty tailored to the specific product category. Most commercial food machinery and preparation equipment include a 1-year parts and labour warranty. For refrigeration products, Omcan typically provides an enhanced 2-year parts and labour warranty, with an additional 5-year parts-only warranty on the compressor. Smaller countertop "bench" items may be subject to a carry-in or ship-back warranty for specialized repair.
Service & Support
Warranty service is coordinated through Omcan’s extensive authorized Canadian service network. For assistance with warranty claims, technical service, or technician dispatch, please have your model number, serial number, and proof of purchase ready. Using an authorized service agency is required to ensure your equipment is repaired to factory standards. Omcan also offers a dedicated technical support team and an online parts store to assist with maintenance and minimize operational downtime.
Exceptions & Exclusions
Warranty coverage is contingent upon installation by a licensed professional and regular maintenance. Damage resulting from improper electrical supply, lack of routine cleaning, or unauthorized modifications is not covered. Coverage excludes "wear parts" such as light bulbs, glass panels, and door gaskets, which are subject to normal operational wear. Standard warranties apply to commercial installations only; residential use or use in non-commercial settings will void the manufacturer’s warranty. Cosmetic damage occurring after delivery is not covered.
About Omcan
Key Features of Omcan 47382 (CE-CN-HP12-S) 12"W Countertop Step-Up Gas Hot Plate
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