Nemox GELATO5KCREA 11 lb Capacity Countertop Gelato Batch Freezer
Nemox GELATO5KCREA Countertop Gelato Batch Freezer
Prepare fresh, artisan gelato with ease using the Nemox Gelato 5K Crea Machine. Designed for high performance in commercial settings, this self-contained countertop batch freezer produces up to 11 lbs (5 kg) of gelato per hour with a rapid 12 to 15-minute production cycle. Ideal for restaurants of all sizes, it features both manual and automatic modes to ensure continuous service at the perfect serving temperature.
- High Production: Makes up to 11 lbs (5 kg) per hour with a 3.4 qt (3.2 L) bowl capacity.
- Automatic Programs: 4 versatile presets for classic gelato, semi-soft gelato, granita, and rapid cooling.
- Eco-Friendly: Uses R290 refrigerant for reduced environmental impact and highly efficient cooling.
- Quality Texture: Crescent scraper paddle incorporates more air into the mixture for a smoother, softer gelato.
- Easy Maintenance: Integrated drain system, removable scrapers, and a magnetic lid simplify cleaning and operation.
- Durable Construction: Made in Italy with premium stainless steel for long-lasting commercial use.
Nemox GELATO5KCREA 11 lb Capacity Countertop Gelato Batch Freezer Specifications
Shipping
All Nemox products ship FREE from the Eurodib distribution center in Boucherville, Quebec. As a leader in professional gelato and ice cream machines, Nemox equipment ranges from compact countertop batch freezers to high-capacity floor models. Each shipment includes comprehensive insurance to protect the precision refrigeration and high-torque mixing systems during transit. Due to the weight and technical sensitivity of these units, larger machines like the Crea series are shipped via specialized freight. Liftgate and white-glove delivery options are available across Canada to ensure your equipment is handled with care from the warehouse to your kitchen.
Standard Warranty
Nemox equipment is backed by a dependable manufacturer warranty that reflects its high-quality Italian engineering. Managed through Eurodib, the standard warranty coverage typically includes:
- 1 Year Parts and Labour Warranty from the date of purchase.
- 1 Year Compressor Warranty (standard for Eurodib electric cooling units unless otherwise specified for a specific series).
This coverage ensures that your gelato or ice cream program is protected against manufacturing defects in the cooling systems, inverter-controlled motors, and electronic boards.
Service & Support
Warranty service is coordinated through Eurodib’s authorized Canadian service network. Following Eurodib’s national service policy:
- Items weighing more than 75 lbs: These units qualify for on-site service provided by an authorized technician within a reasonable distance of a service hub.
- Items weighing 75 lbs or less: These units are subject to a bench warranty, requiring the unit to be brought or shipped to an authorized warranty service location for repair.
To initiate a service request or receive technical guidance, please have your model number, serial number, and proof of purchase ready. Using an authorized service agency is required to ensure the use of genuine Nemox OEM parts and to maintain the validity of your warranty.
Exceptions & Exclusions
Warranty coverage is contingent upon the equipment being used for its intended commercial purpose and maintained according to the manufacturer's manual. For Nemox machines, regular cleaning of the bowl and replacement of the paddle scrapers are essential maintenance tasks. Damage resulting from improper electrical supply, processing unapproved ingredients, or unauthorized modifications is not covered. Coverage excludes consumable wear parts such as paddle scrapers, lids, and gaskets, which are subject to normal operational wear. Standard warranties apply to commercial installations only; residential use or use in non-commercial settings will void the manufacturer’s warranty. Cosmetic damage occurring after delivery is not covered.
About Nemox
Key Features of Nemox GELATO5KCREA 11 lb Capacity Countertop Gelato Batch Freezer
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