ITV IQ 500 20"W Flake-Style Modular Ice Machine Head
ITV ICE QUEEN 500 Flake-Style Modular Ice Machine
Meet the demands of your busy establishment with the ITV ICE QUEEN 500, a modular granular ice machine designed for high performance and reliability. This unit is engineered to produce up to 675 pounds of wet granular (flake-style) ice per day, making it perfect for seafood displays, produce markets, healthcare facilities, and cocktail bars. The flake ice it produces cools quickly and molds to any shape for maximum cooling efficiency. Constructed from durable AISI 304 stainless steel, the ICE QUEEN 500 is built to withstand the rigors of a commercial environment. Its innovative design features one of the market's most efficient evaporators, leading to lower energy consumption and increased ice production. The simple electromechanical controls and a front-panel lighted rocker switch ensure user-friendly operation and easy maintenance.
- High-Capacity Production: Produces up to 675 lbs of wet granular (flake) ice per 24 hours.
- Durable Construction: Features a robust AISI 304 stainless steel body and a stainless steel auger with a resilient coating for an extended lifespan.
- Energy Efficient: Equipped with a highly efficient, gasket-free evaporator that lowers energy consumption.
- User-Friendly Operation: Simple electromechanical control system with an easy-access ON/OFF lighted rocker switch on the front panel.
- Smart Design: Features a self-contained condenser with front ventilation, making it suitable for built-in applications.
- Certified for Commercial Use: cETLus and NSF listed, ensuring it meets strict public health and safety standards.
ITV IQ 500 20"W Flake-Style Modular Ice Machine Head Specifications
Shipping
All ITV products ship FREE from their primary Canadian distribution center. To ensure the most efficient delivery, orders are typically fulfilled from their warehouse in Oakville, Ontario. Because ITV offers a wide range of undercounter and modular ice machines, lead times may vary based on specific model availability. Every shipment includes comprehensive shipping insurance at no additional cost to protect your investment during transit. Due to the precision refrigeration components and weight of these units, they are shipped via specialized freight. Liftgate and white-glove delivery options are available across Canada to ensure your equipment is handled with care.
Standard Warranty
ITV Ice Makers provides a market-leading warranty that reflects the durability of their Alfa, Gala, and Spika series. Most models include a 3-year parts and labour warranty from the date of installation. This is further supported by an extended 5-year parts warranty on the compressor and the evaporator, providing long-term protection for the most critical components of your ice production system.
Service & Support
Warranty service is coordinated through ITV’s authorized Canadian service network. For assistance with warranty claims, technical service, or technician dispatch, please have your model number, serial number, and proof of purchase ready. Using an authorized service agency is required to ensure your unit is repaired to factory standards. ITV also provides dedicated technical support to assist with initial setup and troubleshooting to minimize downtime.
Exceptions & Exclusions
Warranty coverage is contingent upon installation by a licensed professional and the use of an approved water filtration system. Failure to change water filters at recommended intervals or damage caused by poor water quality (such as scale buildup) is not covered under the standard warranty. Coverage excludes "wear parts" such as light bulbs, air filters, and gaskets. Standard warranties apply to commercial installations only; residential use or unauthorized modifications will void the manufacturer’s warranty. Cosmetic damage occurring after delivery is not covered.
About ITV Ice Makers
Key Features of ITV IQ 500 20"W Flake-Style Modular Ice Machine Head
See It In Action
Watch our brand story to discover how ChefStop has been Canada’s trusted partner for commercial kitchen equipment since 1985. Learn about our commitment to quality, service, and supporting foodservice professionals across the country.
- Trusted by restaurants and operators nationwide
- Expert guidance and dedicated support
- Premium equipment from leading manufacturers
Need Help Choosing Equipment?
Our commercial kitchen specialists are here to help you find the right equipment for your space, budget, and workflow.