DIHR TWIN STAR DOUBLE Pass-Through Dishwasher 240 Plates Capacity
DIHR TWIN STAR DOUBLE Dishwasher
Experience the ultimate innovation in professional dishwashing with the DIHR Twin Star Double Face pass-through glass and dishwasher. Designed for full comfort and ergonomics, this embedded-in-wall unit perfectly separates loading areas from clean kitchen spaces while significantly saving operational footprints.
- Pass-through (double face) design connecting two rooms efficiently.
- Cleans up to 240 plates per cycle and accommodates standard 20" x 20" racks.
- Thermo-resistant, independent double-wall glass doors with thermo-acoustic insulation.
- AISI 316 insulated wash-tank featuring 4 independent self-cleaning pumps.
- Integrated chemicals dosing and monitoring station for precise chemical usage.
- Equipped with a cold-fog drying system and standard steam condenser.
- Thermo disinfection program available at 190°F for 10 minutes for superior sanitation.
- Ultra-low sound level and minimal heat loss for a comfortable working environment.
- Significantly reduces water, chemical, and electrical consumption with a delayed start feature.
Optimize your commercial kitchen's workflow and reduce utility bills with this highly advanced, space-saving dishwashing system.
DIHR TWIN STAR DOUBLE Pass-Through Dishwasher 240 Plates Capacity Specifications
Shipping
DIHR dishwashers and glasswashers ship from central distribution hubs in Canada, primarily located in Ontario and Quebec. As specialized Italian-engineered warewashing equipment, DIHR units are high-mass machines that include precision pumps, high-grade stainless steel structures, and sensitive electronic displays. They are shipped via specialized freight carriers on heavy-duty skids to ensure the internal hydraulics and heating elements remain in factory calibration. Every shipment is professionally crated and fully insured to ensure the equipment arrives in peak operational condition.
Warranty
DIHR provides a manufacturer warranty designed to protect the longevity of their advanced washing technology in demanding commercial environments.
- Standard Protection: Most DIHR undercounter and hood-type dishwashers are covered by a 1-year parts and labour warranty from the original date of purchase.
- Extended Component Coverage: Select models, such as the DS50 and HT11 series, feature an additional 2 years of coverage on major components, resulting in a total 3-year parts warranty for the most critical mechanical assemblies.
- On-Site Service: Because these units are substantial commercial appliances, they qualify for on-site warranty service provided by authorized technicians.
To validate the warranty, the equipment should be registered with the authorized Canadian representative within 30 days of installation. All units must be installed by a licensed plumber and electrician to maintain active coverage.
Service & Support
Technical service and warranty repairs are managed through a national network of factory-authorized service providers across Canada. Since DIHR machines utilize sophisticated rinse-aid dispensers, digital temperature displays, and specialized wash arms, all warranty repairs must be performed by authorized technicians. Canadian distribution hubs maintain an inventory of genuine DIHR OEM parts, including heating elements, pumps, and spray arms, to ensure rapid response times and minimize downtime in high-volume kitchens.
Exceptions & Exclusions
Warranty coverage is strictly contingent upon the equipment being operated and maintained according to the provided manuals. Specific exclusions include:
- Water Quality & Scaling: Damage caused by lime or scale buildup due to poor water quality is not covered. It is often required to use a water softener if local water hardness exceeds manufacturer specifications.
- Chemical Usage: Damage resulting from the use of non-approved or highly corrosive detergents and rinse aids is excluded.
- Maintenance & Cleaning: Clogged spray arms, blocked filters, or drain issues caused by a failure to scrape dishes properly are considered operational maintenance and are not covered under warranty.
- Wearable Items: Consumable parts such as door gaskets, fuses, and plastic curtains are considered wear items and are not covered under the primary parts warranty.
- Documentation: Freight damage is not a warranty issue; any visible damage to the crate or unit must be clearly noted on the bill of lading at the time of delivery to be eligible for a claim.
About DIHR
Key Features of DIHR TWIN STAR DOUBLE Pass-Through Dishwasher 240 Plates Capacity
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