DIHR DS50USA Undercounter Dishwasher 30 Racks Per Hour
DIHR DS50USA Undercounter Dishwasher
The DIHR DS50USA is a high-efficiency undercounter dishwasher built to withstand rigorous commercial use. Constructed with a double-walled 304 stainless steel structure and featuring a durable 316-grade boiler, this dishwasher ensures long-lasting performance and reliability. Capable of washing up to 30 racks per hour, it offers operational flexibility with 120 and 180-second wash cycles.
Engineered for sustainability and cost savings, the partial drain system effectively conserves water, power, and chemicals. The unit comes fully equipped with detergent, rinse, and drain pumps, alongside an anti-drip roof panel designed to eliminate spotting on your clean dishware.
- High Capacity: Washes up to (30) 20" x 20" racks per hour.
- Flexible Wash Cycles: Two wash cycle durations (120 and 180 seconds) to handle varying soil levels.
- Durable Construction: Double-walled 304 stainless steel structure with a premium 316-grade stainless steel boiler.
- Advanced Spray Arms: Split interchangeable rotating spray arms featuring a stainless steel wash arm and a composite rinse arm for increased pressure.
- Built-in Dispensers: Comes complete with detergent, rinse aid, and drain pumps.
- Filtration System: Triple-screen overflow and drain system protects the main water pump from debris.
- Easy Monitoring: Three front-panel gauges allow easy monitoring of wash temperature, rinse temperature, and water pressure.
- Included Accessories: Comes with 1 peg rack, 1 flat rack, and 1 cutlery cylinder for immediate operation.
DIHR DS50USA Undercounter Dishwasher 30 Racks Per Hour Specifications
Shipping
DIHR dishwashers and glasswashers ship from central distribution hubs in Canada, primarily located in Ontario and Quebec. As specialized Italian-engineered warewashing equipment, DIHR units are high-mass machines that include precision pumps, high-grade stainless steel structures, and sensitive electronic displays. They are shipped via specialized freight carriers on heavy-duty skids to ensure the internal hydraulics and heating elements remain in factory calibration. Every shipment is professionally crated and fully insured to ensure the equipment arrives in peak operational condition.
Warranty
DIHR provides a manufacturer warranty designed to protect the longevity of their advanced washing technology in demanding commercial environments.
- Standard Protection: Most DIHR undercounter and hood-type dishwashers are covered by a 1-year parts and labour warranty from the original date of purchase.
- Extended Component Coverage: Select models, such as the DS50 and HT11 series, feature an additional 2 years of coverage on major components, resulting in a total 3-year parts warranty for the most critical mechanical assemblies.
- On-Site Service: Because these units are substantial commercial appliances, they qualify for on-site warranty service provided by authorized technicians.
To validate the warranty, the equipment should be registered with the authorized Canadian representative within 30 days of installation. All units must be installed by a licensed plumber and electrician to maintain active coverage.
Service & Support
Technical service and warranty repairs are managed through a national network of factory-authorized service providers across Canada. Since DIHR machines utilize sophisticated rinse-aid dispensers, digital temperature displays, and specialized wash arms, all warranty repairs must be performed by authorized technicians. Canadian distribution hubs maintain an inventory of genuine DIHR OEM parts, including heating elements, pumps, and spray arms, to ensure rapid response times and minimize downtime in high-volume kitchens.
Exceptions & Exclusions
Warranty coverage is strictly contingent upon the equipment being operated and maintained according to the provided manuals. Specific exclusions include:
- Water Quality & Scaling: Damage caused by lime or scale buildup due to poor water quality is not covered. It is often required to use a water softener if local water hardness exceeds manufacturer specifications.
- Chemical Usage: Damage resulting from the use of non-approved or highly corrosive detergents and rinse aids is excluded.
- Maintenance & Cleaning: Clogged spray arms, blocked filters, or drain issues caused by a failure to scrape dishes properly are considered operational maintenance and are not covered under warranty.
- Wearable Items: Consumable parts such as door gaskets, fuses, and plastic curtains are considered wear items and are not covered under the primary parts warranty.
- Documentation: Freight damage is not a warranty issue; any visible damage to the crate or unit must be clearly noted on the bill of lading at the time of delivery to be eligible for a claim.
About DIHR
Key Features of DIHR DS50USA Undercounter Dishwasher 30 Racks Per Hour
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