ISA IC86DB19001 DIVA 220 PLUS 85.28" Gelato Ice Cream Dipping Display Case
ISA IC86DB19001 DIVA 220 PLUS Gelato & Ice Cream Display Case
Showcase your artisanal gelato and ice cream with the ISA DIVA 220 PLUS, a professional-grade dipping cabinet designed for exceptional performance and presentation. This ventilated refrigeration display case combines sophisticated Italian design with powerful, eco-friendly technology. The PLUS version features a double front air outflow system for superior temperature consistency, ensuring your products remain at the perfect serving condition. With its generous capacity, straight front glass, and brilliant LED lighting, the DIVA 220 PLUS is the ideal solution for high-volume parlors, cafes, and restaurants looking to attract customers and serve the highest quality frozen desserts.
Key Features:
- Generous Capacity: Accommodates up to (24) standard 5-liter gelato pans, perfect for displaying a wide variety of flavors.
- Advanced Ventilated Refrigeration: Ensures uniform temperature throughout the cabinet, maintaining ideal product texture and consistency.
- Eco-Friendly Refrigerant: Utilizes R290 hydrocarbon refrigerant, an environmentally responsible choice with low global warming potential.
- Superior Construction: Features straight front glass for a modern look, a durable white solid surface worktop, and convenient plexiglass sliding doors for the operator.
- Powerful Performance: Equipped with two hermetic compressors and an electronic control panel for precise temperature management.
- User-Friendly Design: Includes swivel casters with brakes for easy mobility and cleaning, and bright LED 5700K lighting to enhance product appeal.
- Certified Quality: cUL and NSF certified, meeting rigorous standards for safety and sanitation in North America.
ISA IC86DB19001 DIVA 220 PLUS 85.28" Gelato Ice Cream Dipping Display Case Specifications
Shipping & Logistics
ISA units are precision-engineered "Made in Italy" display systems. Their logistics are defined by the complexity of international ocean freight and custom crating.
- Fulfillment Hub: While a primary logistics hub is maintained in Mississauga, its role is typically to facilitate customs clearance and final-mile delivery rather than holding deep inventory.
- Special Order Lead Times: Since most units are built-to-order in Bastia Umbra, Italy, standard lead times are typically 12 to 16 weeks. This accounts for factory production cycles, Italian holidays (which can pause production in August), and ocean transit to Montreal or Halifax.
- Air Freight Option: For critical projects, air freight from Italy is available at a significant premium, potentially reducing lead times to 4 to 6 weeks.
- Logistics: To protect the delicate Italian glass and intricate refrigeration lines, units are secured in reinforced export-grade crates. Meticulous inspection for "crating stress" or glass hairline fractures is mandatory upon arrival at the Mississauga hub.
Warranty
ISA provides a premium warranty that reflects the high-performance engineering of their artisanal products.
- Most new ISA professional units carry a 1-year limited parts and labour warranty from the original date of installation.
- The warranty covers critical mechanical and electronic parts, including the compressors and digital control boards, against manufacturing defects.
- All warranty-related work must be pre-authorized by the Canadian specialized distributor and performed by a factory-certified refrigeration technician.
- Most commercial ISA units qualify for on-site service within a specific radius of major urban centers, coordinated through the Mississauga hub.
Service & Support
Technical support in Canada is focused on maintaining the precise temperature zones required for high-end gelato and pastry presentation.
- Repairs are performed by a national network of factory-trained technicians. Specialized refrigeration partners in the Mississauga region serve as primary providers for initial assembly and calibration.
- A comprehensive inventory of genuine Italian OEM replacement parts—including thermostats, fan motors, and specialized LED drivers—is maintained in Mississauga to support the existing install base.
- Support teams assist facility managers with initial "pull-down" temperature settings and optimizing airflow for delicate products like gelato.
Exceptions and Exclusions
To maintain the validity of the warranty, the equipment must be operated according to strict professional refrigeration and environmental standards.
- Environmental Controls: Failure to operate the unit in a climate-controlled environment (specifically regarding ambient temperature and humidity limits) is the most common cause for performance-related warranty denials.
- Maintenance Neglect: Failure to perform routine cleaning of the condenser coil (every 30 days) or the inspection of door/lid gaskets is excluded from coverage.
- Improper Utilities: Failures caused by incorrect electrical voltage, improper grounding, or power surges are not covered.
- Consumables: Wearable items such as light bulbs, gaskets, and plastic shelving components are generally excluded after an initial defect period.
- Freight Damage: Since these are often international shipments, any damage sustained during the final-mile transit must be reported immediately to the carrier at the time of delivery.
About ISA Italia
Key Features of ISA IC86DB19001 DIVA 220 PLUS 85.28" Gelato Ice Cream Dipping Display Case
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