ISA IC86DA19001 Diva 170 Plus 65.78" Gelato Dipping Cabinet
ISA IC86DA19001 Diva 170 Plus H125 Gelato Display Case
Showcase your artisanal gelato and ice cream with the ISA Diva 170 Plus, a professional-grade dipping cabinet designed for exceptional performance and presentation. This 65.78-inch wide display case features ventilated refrigeration, ensuring uniform temperatures to maintain the perfect texture and quality of your frozen desserts. The PLUS version is engineered for reliability, featuring two powerful hermetic compressors and an eco-friendly R290 hydrocarbon refrigerant. Its sleek design, with a straight front glass and a clean RAL9003 white finish, enhances any storefront, while the bright LED 5700K lighting makes your products irresistible. The operator's side is equipped with convenient plexiglass sliding doors for easy access and service. Built for the demanding environment of a commercial establishment, this unit is both cUL and NSF certified, guaranteeing safety and quality.
- Capacity: Accommodates up to (18) standard 5-liter gelato pans, perfect for offering a wide variety of flavors.
- Efficient Refrigeration: Features a ventilated refrigeration system and two hermetic compressors for consistent and reliable cooling.
- Eco-Friendly: Utilizes R290 hydrocarbon refrigerant, a natural and environmentally friendly option with low global warming potential.
- Superior Visibility: Equipped with straight front glass and brilliant LED 5700K lighting to beautifully display your products.
- User-Friendly Design: Includes an electronic control panel for precise temperature management and plexiglass sliding doors for easy operator access.
- Durable & Certified: Features a solid surface white worktop and is cUL and NSF certified for commercial use.
ISA IC86DA19001 Diva 170 Plus 65.78" Gelato Dipping Cabinet Specifications
Shipping & Logistics
ISA units are precision-engineered "Made in Italy" display systems. Their logistics are defined by the complexity of international ocean freight and custom crating.
- Fulfillment Hub: While a primary logistics hub is maintained in Mississauga, its role is typically to facilitate customs clearance and final-mile delivery rather than holding deep inventory.
- Special Order Lead Times: Since most units are built-to-order in Bastia Umbra, Italy, standard lead times are typically 12 to 16 weeks. This accounts for factory production cycles, Italian holidays (which can pause production in August), and ocean transit to Montreal or Halifax.
- Air Freight Option: For critical projects, air freight from Italy is available at a significant premium, potentially reducing lead times to 4 to 6 weeks.
- Logistics: To protect the delicate Italian glass and intricate refrigeration lines, units are secured in reinforced export-grade crates. Meticulous inspection for "crating stress" or glass hairline fractures is mandatory upon arrival at the Mississauga hub.
Warranty
ISA provides a premium warranty that reflects the high-performance engineering of their artisanal products.
- Most new ISA professional units carry a 1-year limited parts and labour warranty from the original date of installation.
- The warranty covers critical mechanical and electronic parts, including the compressors and digital control boards, against manufacturing defects.
- All warranty-related work must be pre-authorized by the Canadian specialized distributor and performed by a factory-certified refrigeration technician.
- Most commercial ISA units qualify for on-site service within a specific radius of major urban centers, coordinated through the Mississauga hub.
Service & Support
Technical support in Canada is focused on maintaining the precise temperature zones required for high-end gelato and pastry presentation.
- Repairs are performed by a national network of factory-trained technicians. Specialized refrigeration partners in the Mississauga region serve as primary providers for initial assembly and calibration.
- A comprehensive inventory of genuine Italian OEM replacement parts—including thermostats, fan motors, and specialized LED drivers—is maintained in Mississauga to support the existing install base.
- Support teams assist facility managers with initial "pull-down" temperature settings and optimizing airflow for delicate products like gelato.
Exceptions and Exclusions
To maintain the validity of the warranty, the equipment must be operated according to strict professional refrigeration and environmental standards.
- Environmental Controls: Failure to operate the unit in a climate-controlled environment (specifically regarding ambient temperature and humidity limits) is the most common cause for performance-related warranty denials.
- Maintenance Neglect: Failure to perform routine cleaning of the condenser coil (every 30 days) or the inspection of door/lid gaskets is excluded from coverage.
- Improper Utilities: Failures caused by incorrect electrical voltage, improper grounding, or power surges are not covered.
- Consumables: Wearable items such as light bulbs, gaskets, and plastic shelving components are generally excluded after an initial defect period.
- Freight Damage: Since these are often international shipments, any damage sustained during the final-mile transit must be reported immediately to the carrier at the time of delivery.
About ISA Italia
Key Features of ISA IC86DA19001 Diva 170 Plus 65.78" Gelato Dipping Cabinet
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