True Spec Series 52 5/8" Pass-Thru Solid Door Refrigerator
True STG2RPT-2S-2S-HC Spec Series® Pass-Thru Refrigerator
Enhance the workflow and efficiency of your commercial kitchen with the True STG2RPT-2S-2S-HC Spec Series® Pass-Thru Refrigerator. This two-section unit is expertly designed for convenience, allowing staff to load products from one side and access them from the other, perfect for busy kitchen environments. Engineered with a top-mounted, self-contained refrigeration system, it ensures optimal performance and maximizes interior storage space. The eco-friendly R290 hydrocarbon refrigerant has zero ozone depletion potential (ODP) and a low global warming potential (GWP), making it a sustainable choice for your business. This refrigerator consistently maintains cabinet temperatures between 33°F and 38°F, guaranteeing the best in food preservation.
The STG2RPT-2S-2S-HC is built to last. It features durable stainless steel doors with matching aluminum sides for a sleek, professional look. The interior boasts aluminum side walls and back with a robust stainless steel floor and ceiling for easy cleaning and maintenance. State-of-the-art ECM motors for the evaporator and condenser fans operate with high efficiency, reducing energy consumption and heat production. This model is pre-wired at the factory and ready for immediate connection to a standard 115V outlet, ensuring a hassle-free setup.
Key Features:
- Pass-Thru Design: Two front and two rear solid swing doors for easy loading and access from either side.
- Reliable Temperature Control: High-capacity refrigeration system maintains a safe and consistent temperature range of 33°F to 38°F.
- Durable Construction: Stainless steel doors and a combination of aluminum and stainless steel for the interior and exterior deliver longevity and simple maintenance.
- Eco-Friendly Refrigeration: Utilizes R290 hydrocarbon refrigerant, an environmentally responsible choice.
- Ample Storage: Includes six heavy-duty, PVC-coated wire shelves to organize your products effectively.
- User-Friendly Doors: Positive seal, self-closing doors with a 120° stay-open feature for convenient loading and unloading.
- Efficient Operation: Energy-efficient ECM fan motors and bright, safety-shielded LED interior lighting.
- Made in the USA: Proudly designed, engineered, and assembled in the United States.
True Spec Series 52 5/8" Pass-Thru Solid Door Refrigerator Specifications
Shipping: True Manufacturing
True equipment is distributed via a strategic regional hub system designed to minimize lead times for mission-critical refrigeration. Units typically ship from the closest regional distribution center—either Vancouver, British Columbia, or Toronto, Ontario—depending on model availability and proximity to the delivery site. High-volume Core Models (such as the T-series and GDM glass door merchandisers) are prioritized for local stocking to ensure rapid 2–5 day transit. Specialty configurations, custom finishes, or low-volume models ship directly from True’s primary manufacturing headquarters in O'Fallon, Missouri.
As high-mass commercial appliances, all units are transported via specialized LTL (Less-Than-Truckload) freight carriers on heavy-duty wooden skids. Every shipment is professionally crated to protect the high-grade stainless steel exterior and sensitive refrigeration components. To ensure factory-perfect arrival, all units should be inspected immediately upon delivery before signing the Bill of Lading.
Warranty
True offers one of the most comprehensive warranties in the commercial refrigeration industry, reflecting the durability of their over-engineered systems.
Commercial Foodservice Units
For most new units (specifically Hydrocarbon models), True provides a 7-year parts and labour warranty, which includes the compressor. This industry-leading 7-7-7 coverage ensures the entire refrigeration system is protected against manufacturing defects.
Residential & Specialty
Specific lines may carry a 5-year parts and labour warranty with extended compressor coverage.
Ice Machines
These units are typically covered by a 3-year parts and labour warranty, with an extended 5-year parts-only warranty on the compressor.
Replacement Parts
Genuine True OEM parts carry a 90-day warranty from the date of purchase.
The warranty period begins on the date of installation (not to exceed 39 months from the original ship date from the factory). To validate coverage, units must be installed by a qualified technician in accordance with True’s installation manuals.
Service & Support
Technical service and warranty repairs are facilitated through an extensive national network of factory-authorized service providers across Canada. Because True equipment utilizes advanced R290 (Hydrocarbon) refrigerants and precision-tuned capillary tube systems, all warranty-related work must be performed by these authorized professionals to ensure safety and performance standards. True maintains a massive inventory of genuine OEM parts in both Vancouver, British Columbia, and Toronto, Ontario distribution hubs, allowing for rapid dispatch of compressors, fan motors, and control boards to minimize business downtime. The use of non-OEM parts or unauthorized service agents will immediately void the manufacturer's warranty.
Exceptions & Exclusions
Warranty coverage is strictly contingent upon the unit being used and maintained according to True’s Good Refrigeration Practices. Specific exclusions include:
- Condenser Maintenance: Failure to clean the condenser coil regularly is the leading cause of compressor failure. Damage resulting from a dirty or clogged condenser is not covered under warranty.
- Environmental & Installation: Units must be installed in a climate-controlled environment with proper clearance for airflow. Damage caused by unstable voltage, use of extension cords, or installation in high-heat outdoor areas is excluded.
- Wearable Items: Standard wear items, including door gaskets, light bulbs (incandescent or fluorescent), and chrome plating on shelves, are not covered under the primary parts and labour warranty.
- Consequential Loss: True is not responsible for economic loss or profit loss, including the loss of food product or ice, resulting from a refrigeration failure.
- Freight Damage: As with all heavy equipment, damage sustained during transit is the responsibility of the carrier. Any visible damage must be noted on the shipping documents at the time of delivery to facilitate a freight claim.
About True Refrigeration
Key Features of True Spec Series 52 5/8" Pass-Thru Solid Door Refrigerator
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