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Scotsman HID312AX-1 Meridian 16.25" 260 lb. Nugget-Style Ice & Water Dispenser

Sale price $27,656.51 Regular price $24,693.32 SAVE $2,963.19
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Scotsman HID312AX-1 Meridian 16.25" 260 lb. Nugget-Style Ice & Water Dispenser
Scotsman HID312AX-1 Meridian 16.25" 260 lb. Nugget-Style Ice & Water Dispenser
Sale price $27,656.51 Regular price $24,693.32
SAVE $2,963.19
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Scotsman HID312AX-1 Meridian 16.25" 260 lb. Nugget-Style Ice & Water Dispenser
Scotsman HID312AX-1 Meridian 16.25" 260 lb. Nugget-Style Ice & Water Dispenser
$27,656.51 $24,693.32 Save $2,963.19
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Scotsman HID312AX-1 Meridian™ Touchfree® Ice & Water Dispenser

Elevate the hygiene and convenience of your beverage service with the Scotsman HID312AX-1 Meridian™ Ice & Water Dispenser. This state-of-the-art, air-cooled unit is designed for superior sanitation and reliability, making it an ideal choice for healthcare, offices, and break rooms. Its touch-free infrared dispensing system eliminates a common contact point, significantly reducing the risk of cross-contamination. This dispenser produces up to 260 lbs of Scotsman's signature H2 Nugget Ice per day, a soft, chewable ice that is slow-melting and perfect for a wide variety of beverages. The compact design houses a 12 lb storage bin, ensuring a ready supply of ice. Built with a durable stainless steel exterior and evaporator, and enhanced with AgION™ antimicrobial protection in key components, the HID312AX-1 is engineered for longevity and cleanliness. Maintenance is simplified with features like a removable bin, air filter, spouts, and an enlarged sink, all designed for easy cleaning and access.

  • Touchfree Dispensing: Features Touchfree® infrared dispensing for a completely hands-free, sanitary operation.
  • High-Capacity Production: Produces up to 260 lbs of popular H2 Nugget Ice daily (AHRI Certified at 225 lbs), with a 12 lb built-in storage bin.
  • Enhanced Sanitation: AgION™ antimicrobial protection is molded into key components to inhibit the growth of microbes, and the sealed refrigeration system minimizes airborne contamination.
  • Durable & Reliable: Constructed with a stainless steel exterior, evaporator, and auger, plus sealed, maintenance-free bearings for maximum life.
  • User-Friendly Maintenance: Designed with a removable bin, spouts, sink, and a front-accessible air filter for effortless cleaning and upkeep.
  • Efficient & Modern: Utilizes eco-friendly R290 refrigerant and features a USB port for quick software updates and a unit-specific QR code for service access.

Scotsman HID312AX-1 Meridian 16.25" 260 lb. Nugget-Style Ice & Water Dispenser Specifications

Physical Dimensions
ExteriorDepth
24.38
ExteriorHeight
35.0
ExteriorWidth
16.25
NetWeight
183.0
Refrigeration System
Refrigerant
R290
TotalBtu
3200
Capacity & Storage
Capacity
260 lbs/24 hours, 12 lb storage
Electrical
Amperage
7.0
ElectricalPhase
1
PlugType
NEMA 5-15P
PowerType
Electric
Voltage
115

Scotsman Ice Systems is a global leader in commercial ice machine technology and is now a cornerstone brand of the Ali Group, following its acquisition of Welbilt. In the Canadian market, Scotsman is supported by a robust national infrastructure with primary distribution and technical oversight centralized in Mississauga, Ontario, and regional logistics hubs in Calgary, Alberta, and Montreal, Quebec.

Shipping

Scotsman units are precision-engineered refrigeration systems. Because they contain delicate evaporators and high-performance compressors, they are handled with specialized care to ensure mechanical integrity upon arrival.

  • Fulfillment Hubs: Most Canadian inventory for the Prodigy Plus® and Essential Ice® series is dispatched from the Mississauga central hub. Western Canadian orders are frequently fulfilled via the Calgary regional warehouse to reduce transit times.
  • Lead Times: Standard "in-stock" modular heads and undercounter units are typically processed and shipped within 2 to 4 business days. Specialized industrial flakers or high-capacity nugget machines may have lead times of 6 to 10 weeks if coming from US-based manufacturing.
  • Logistics: Units are shipped upright, crated, and secured to reinforced skids via professional LTL (Less-Than-Truckload) carriers.
  • Inspection Requirement: A thorough inspection is mandatory. Any damage to the exterior stainless steel, water inlets, or "Tip-N-Tell" indicators (which show if the unit was tilted) must be noted on the bill of lading to protect your freight claim rights.

Warranty

Scotsman’s warranty is among the most comprehensive in the industry, reflecting the durability of their "smart" ice-making technology.

  • Prodigy Plus® Coverage: These premium units typically carry a 3-year parts and labour warranty on all components.
  • Extended Component Protection: The evaporator (the heart of the machine) is backed by a 5-year parts and labour warranty, while the compressor and condenser carry a 5-year parts warranty (labour covered for the first 3 years).
  • Essential Ice® Coverage: These smaller, high-value units generally carry a 3-year parts and labour warranty.
  • Service Authorization: All repairs must be performed by a factory-authorized service agent and pre-approved by the Scotsman/Welbilt service department to maintain coverage.

Service & Support

The merger into the Ali Group has unified Scotsman’s support with one of the largest service networks in North America.

  • Authorized Technicians: Field service is provided by a national network of CFESA-certified technicians. In Canada, major providers like Heritage Service Group and Key Food Equipment serve as primary warranty authorized agents.
  • Parts Availability: Parts Town Canada acts as the master distributor for genuine OEM Scotsman parts. Significant inventory is maintained in Ontario and Alberta to ensure next-day availability for critical items like water pumps, sensors, and control boards.
  • AutoAlert™ Diagnostics: Most modern Scotsman units feature external indicator lights that communicate the machine's operating status and alert staff when it’s time to descale or sanitize, reducing unnecessary service calls.

Exceptions and Exclusions

  • Water Quality: Damage caused by scale buildup or "slime" due to poor water quality is the #1 cause of failure and is not covered by warranty. A manufacturer-approved water filtration system (like those from Everpure) is highly recommended.
  • Cleaning Neglect: The warranty does not cover labor for cleaning or sanitizing the machine. Failure to clean the condenser coil every 30 to 90 days can lead to compressor failure, which may result in a denied claim.
  • Environmental Factors: Operating the machine in ambient temperatures exceeding 100°F (38°C) or in unventilated "closet" installations will void the performance guarantee.
  • Consumables: Water filters, light bulbs, and plastic bin scoops are considered maintenance items and are not covered under the standard warranty.
  • Consequential Loss: Scotsman is not responsible for the cost of "replacement ice" or lost revenue due to machine downtime.

About Scotsman

70-Year Manufacturing LegacyFunctioning as the definitive global authority in ice-making since the 1950s.
50% Labor ReductionAchieved through automated one-touch cleaning sequences for sanitizing and descaling processes.
20% Energy ReductionRealized by optimizing the commercial fleet to use R290 natural refrigerants.
2026-Standard Sanitation TechUtilizes advanced UV-C ozone technology for continuous, real-time microbial growth inhibition.

Key Features of Scotsman HID312AX-1 Meridian 16.25" 260 lb. Nugget-Style Ice & Water Dispenser

Scotsman XSafe® Sanitation System Image 1
XSafe® Sanitation System

Utilizes advanced UV-C ozone technology to circulate sanitized air throughout the food zone, actively inhibiting mold, yeast, and bacteria growth in real-time.

Scotsman AutoAlert™ Indicator Panel Image 2
AutoAlert™ Indicator Panel

Employs intuitive LED lights to communicate real-time operating status and descaling needs, enabling a self-diagnostic approach that prevents machine failures before they occur.

Scotsman One-Touch Cleaning Logic Image 3
One-Touch Cleaning Logic

Automates the descaling and sanitizing process with a single button press, executing pre-programmed water-dilution and chemical-circulation to reduce manual labor by fifty percent.

Scotsman AgION® Antimicrobial Integration Image 4
AgION® Antimicrobial Integration

Features a silver-based antimicrobial compound molded directly into key internal components, providing a continuous, built-in layer of protection against slime and biofilm accumulation.

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