Groen TDH-20C 20 Quart Gas Countertop Steam Jacketed Kettle
Groen TDH-20C 20 Quart Gas Countertop Steam Jacketed Kettle
Elevate your kitchen's productivity with the Groen TDH-20C, a 20-quart gas-powered countertop tilting kettle. Expertly crafted in the USA, this unit is designed for simmering, boiling, and stewing large batches of soups, sauces, and stews with exceptional consistency. Its self-contained steam source, heated by a powerful 31,000 BTU burner, ensures rapid and uniform heat distribution across the 2/3 jacketed surface, eliminating hot spots and scorching. The durable Type 304 stainless steel construction and a reinforced pouring lip guarantee longevity and easy maintenance in high-demand environments. Featuring intuitive Classic controls housed in an IPX6 water-resistant enclosure, operators can easily manage temperature for precise cooking results. The smooth, manual hand tilt mechanism allows for safe and effortless pouring, making it a reliable and indispensable asset for any commercial kitchen.
- Versatile Capacity: A generous 20-quart capacity ideal for preparing soups, stews, sauces, and pasta in commercial kitchens.
- Efficient Gas Heating: Features a powerful 31,000 BTU gas-heated, self-contained steam source for rapid and even heating from 150°F to 295°F.
- Durable Construction: Built with a one-piece welded Type 304 stainless steel liner and body for long-lasting performance and easy cleaning.
- Precise Control: Equipped with Classic controls in an IPX6 water-resistant enclosure, featuring a temperature control knob, indicator lights, and essential safety systems.
- Safe & Ergonomic Design: Includes a manual hand tilt for controlled pouring and a safety tilt cut-off switch. The unit is certified by cCSAus, NSF, and ASME for safety and sanitation.
Groen TDH-20C 20 Quart Gas Countertop Steam Jacketed Kettle Specifications
Shipping
All Groen products ship free from the primary distribution hub in Mississauga, Ontario. As a leading brand under the Unified Brands (Ali Group) umbrella, Groen is the industry standard for steam-jacketed kettles, braising pans, and high-efficiency steamers. Because these units are heavy-duty, often featuring pressurized steam vessels and precision control valves, they are shipped via specialized freight carriers. Every shipment is professionally palletized and fully insured to protect the high-grade stainless steel and internal plumbing. Liftgate delivery is standard for freight shipments across Canada to ensure the unit is safely offloaded at your facility.
Warranty
Groen offers a robust warranty program that reflects its reputation for durability in high-volume institutional and commercial kitchens.
- Standard 1-Year Parts and Labour: Covers the entire unit against manufacturing defects from the date of installation or 6 months from the date of shipment, whichever comes first.
- 10-Year Kettle Shell Warranty: Groen provides an industry-leading 10-year warranty on the kettle's stainless steel shell, protecting against leaks or structural failure.
- Free Start-Up Program: For many steam models, Groen offers a free professional start-up by an Authorized Service Agent (ASA). Utilizing this service often grants an additional 1-year warranty extension (for a total of 2 years) on specific steamer models.
To validate these warranties, the equipment must be registered with the manufacturer within 30 days of installation.
Service & Support
Warranty and technical service are managed through an extensive network of factory-authorized service providers across Canada, coordinated by the Celco Inc. team in Mississauga. Because Groen equipment involves specialized steam and gas components, all repairs should be performed by technicians specifically trained on Unified Brands systems. To initiate a claim or request a "Free Start-Up" inspection, please have your model number and serial number ready. Using authorized service and genuine Groen OEM parts is mandatory to maintain the validity of your warranty.
Exceptions & Exclusions
Warranty coverage is strictly contingent upon the equipment being installed and maintained according to Groen’s technical specifications. Specific exclusions include:
- Water Quality & Filtration: For steamers and boiler-based units, damage caused by scale buildup or lime due to poor water quality is not covered. The use of a Groen-approved water treatment system is mandatory for the warranty to remain valid.
- Cleaning Protocols: Failure to perform regular descaling or the use of caustic cleaners that damage the stainless steel or gaskets will void the warranty.
- Consumable & Wear Items: Coverage excludes items such as scraper blades, gaskets, light bulbs, and certain valves that require periodic replacement.
- Operational Misuse: Damage resulting from "dry-firing" a kettle, improper gas pressure, or unauthorized modifications to the control board is excluded.
- Documentation: Freight damage is not a warranty issue and must be clearly noted on the bill of lading at the time of delivery to be eligible for a replacement or repair claim.
About Groen
Key Features of Groen TDH-20C 20 Quart Gas Countertop Steam Jacketed Kettle
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