Groen DH-20C2T 20 Gallon Gas Tilting Steam Jacketed Kettle
Groen DH-20C2T 20 Gallon Gas Tilting Steam Jacketed Kettle
Elevate your commercial kitchen's capabilities with the Groen DH-20C2T, a 20-gallon gas tilting steam jacketed kettle designed for high-volume, precision cooking. This floor-mounted unit is engineered for performance and durability, featuring a self-contained gas-heated steam source that ensures rapid, even heating across its 2/3 jacket. The robust 316 stainless steel liner is ideal for preparing acidic foods like soups, stews, and sauces without the risk of corrosion, while the overall stainless steel construction guarantees a long service life and easy cleaning.
The standout feature of the DH-20C2T is the advanced Cook2Temp™ (C2T) control system. This intelligent system includes a core product probe, allowing for unparalleled accuracy by cooking to a specific internal temperature. With both automatic and manual cooking settings, chefs have complete control over the cooking process, ensuring consistent, perfect results every time. The manual crank tilt mechanism offers smooth and safe pouring, while the IPX6 water-rated control enclosure protects the electronics from moisture in a busy kitchen environment.
Key Features:
- 20-Gallon Capacity: Perfect for batch cooking soups, stews, sauces, and pasta.
- Cook2Temp™ Controls: Features a core probe for precise temperature-based cooking, with auto and manual modes.
- Powerful & Efficient: Operates at 72,000 BTU with a self-contained gas steam source for consistent heat.
- Durable Construction: Built with a 316 stainless steel liner and a rugged stainless steel body, base, and legs.
- Safe & Convenient: Includes a manual crank tilt, electronic ignition, and an IPX6-rated control enclosure.
- Certified Quality: CSA, NSF, and ASME certified for safety and sanitation standards.
- Made in the USA: Proudly designed and manufactured in the United States.
Groen DH-20C2T 20 Gallon Gas Tilting Steam Jacketed Kettle Specifications
Shipping
All Groen products ship free from the primary distribution hub in Mississauga, Ontario. As a leading brand under the Unified Brands (Ali Group) umbrella, Groen is the industry standard for steam-jacketed kettles, braising pans, and high-efficiency steamers. Because these units are heavy-duty, often featuring pressurized steam vessels and precision control valves, they are shipped via specialized freight carriers. Every shipment is professionally palletized and fully insured to protect the high-grade stainless steel and internal plumbing. Liftgate delivery is standard for freight shipments across Canada to ensure the unit is safely offloaded at your facility.
Warranty
Groen offers a robust warranty program that reflects its reputation for durability in high-volume institutional and commercial kitchens.
- Standard 1-Year Parts and Labour: Covers the entire unit against manufacturing defects from the date of installation or 6 months from the date of shipment, whichever comes first.
- 10-Year Kettle Shell Warranty: Groen provides an industry-leading 10-year warranty on the kettle's stainless steel shell, protecting against leaks or structural failure.
- Free Start-Up Program: For many steam models, Groen offers a free professional start-up by an Authorized Service Agent (ASA). Utilizing this service often grants an additional 1-year warranty extension (for a total of 2 years) on specific steamer models.
To validate these warranties, the equipment must be registered with the manufacturer within 30 days of installation.
Service & Support
Warranty and technical service are managed through an extensive network of factory-authorized service providers across Canada, coordinated by the Celco Inc. team in Mississauga. Because Groen equipment involves specialized steam and gas components, all repairs should be performed by technicians specifically trained on Unified Brands systems. To initiate a claim or request a "Free Start-Up" inspection, please have your model number and serial number ready. Using authorized service and genuine Groen OEM parts is mandatory to maintain the validity of your warranty.
Exceptions & Exclusions
Warranty coverage is strictly contingent upon the equipment being installed and maintained according to Groen’s technical specifications. Specific exclusions include:
- Water Quality & Filtration: For steamers and boiler-based units, damage caused by scale buildup or lime due to poor water quality is not covered. The use of a Groen-approved water treatment system is mandatory for the warranty to remain valid.
- Cleaning Protocols: Failure to perform regular descaling or the use of caustic cleaners that damage the stainless steel or gaskets will void the warranty.
- Consumable & Wear Items: Coverage excludes items such as scraper blades, gaskets, light bulbs, and certain valves that require periodic replacement.
- Operational Misuse: Damage resulting from "dry-firing" a kettle, improper gas pressure, or unauthorized modifications to the control board is excluded.
- Documentation: Freight damage is not a warranty issue and must be clearly noted on the bill of lading at the time of delivery to be eligible for a replacement or repair claim.
About Groen
Key Features of Groen DH-20C2T 20 Gallon Gas Tilting Steam Jacketed Kettle
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