True STR1FPT-1S-1S 27.5-Inch Commercial One-Section Pass-Thru Solid Freezer
True STR1FPT-1S-1S Pass-Thru Solid Door Freezer
Enhance your commercial kitchen's efficiency with the True STR1FPT-1S-1S SPEC SERIES® one-section pass-thru freezer. Built with top-tier durability and performance in mind, this premium freezer features a heavy-duty stainless steel front, sides, and interior, making it highly resistant to rust and extremely easy to clean. The convenient pass-thru design with solid front and rear swing doors allows for seamless loading, unloading, and accessibility between prep and service areas.
- Premium Construction: Stainless steel door, front, sides, and interior walls, floor, and ceiling built to withstand demanding kitchen environments.
- Efficient Refrigeration: Utilizes eco-friendly R290 hydrocarbon refrigerant with a high-capacity system maintaining ideal -10°F temperatures for frozen foods and ice cream.
- Pass-Thru Design: Equipped with front and rear solid swing doors featuring lifetime guaranteed bolt-style locks, all-metal handles, and cam-lift hinges.
- Advanced Technology: Features an exterior digital temperature display and state-of-the-art ECM evaporator and condenser fan motors for superior energy efficiency and airflow.
- Convenient Features: Includes safety-shielded LED interior lighting, an automatic defrost system, and 5" plate castors with front locks for easy mobility.
Proudly Made in the USA and NSF-7 compliant, this pass-thru freezer is a top-of-the-line, reliable solution for storing and accessing frozen goods safely and efficiently in high-volume food service operations.
True STR1FPT-1S-1S 27.5-Inch Commercial One-Section Pass-Thru Solid Freezer Specifications
Shipping: True Manufacturing
True equipment is distributed via a strategic regional hub system designed to minimize lead times for mission-critical refrigeration. Units typically ship from the closest regional distribution center—either Vancouver, British Columbia, or Toronto, Ontario—depending on model availability and proximity to the delivery site. High-volume Core Models (such as the T-series and GDM glass door merchandisers) are prioritized for local stocking to ensure rapid 2–5 day transit. Specialty configurations, custom finishes, or low-volume models ship directly from True’s primary manufacturing headquarters in O'Fallon, Missouri.
As high-mass commercial appliances, all units are transported via specialized LTL (Less-Than-Truckload) freight carriers on heavy-duty wooden skids. Every shipment is professionally crated to protect the high-grade stainless steel exterior and sensitive refrigeration components. To ensure factory-perfect arrival, all units should be inspected immediately upon delivery before signing the Bill of Lading.
Warranty
True offers one of the most comprehensive warranties in the commercial refrigeration industry, reflecting the durability of their over-engineered systems.
Commercial Foodservice Units
For most new units (specifically Hydrocarbon models), True provides a 7-year parts and labour warranty, which includes the compressor. This industry-leading 7-7-7 coverage ensures the entire refrigeration system is protected against manufacturing defects.
Residential & Specialty
Specific lines may carry a 5-year parts and labour warranty with extended compressor coverage.
Ice Machines
These units are typically covered by a 3-year parts and labour warranty, with an extended 5-year parts-only warranty on the compressor.
Replacement Parts
Genuine True OEM parts carry a 90-day warranty from the date of purchase.
The warranty period begins on the date of installation (not to exceed 39 months from the original ship date from the factory). To validate coverage, units must be installed by a qualified technician in accordance with True’s installation manuals.
Service & Support
Technical service and warranty repairs are facilitated through an extensive national network of factory-authorized service providers across Canada. Because True equipment utilizes advanced R290 (Hydrocarbon) refrigerants and precision-tuned capillary tube systems, all warranty-related work must be performed by these authorized professionals to ensure safety and performance standards. True maintains a massive inventory of genuine OEM parts in both Vancouver, British Columbia, and Toronto, Ontario distribution hubs, allowing for rapid dispatch of compressors, fan motors, and control boards to minimize business downtime. The use of non-OEM parts or unauthorized service agents will immediately void the manufacturer's warranty.
Exceptions & Exclusions
Warranty coverage is strictly contingent upon the unit being used and maintained according to True’s Good Refrigeration Practices. Specific exclusions include:
- Condenser Maintenance: Failure to clean the condenser coil regularly is the leading cause of compressor failure. Damage resulting from a dirty or clogged condenser is not covered under warranty.
- Environmental & Installation: Units must be installed in a climate-controlled environment with proper clearance for airflow. Damage caused by unstable voltage, use of extension cords, or installation in high-heat outdoor areas is excluded.
- Wearable Items: Standard wear items, including door gaskets, light bulbs (incandescent or fluorescent), and chrome plating on shelves, are not covered under the primary parts and labour warranty.
- Consequential Loss: True is not responsible for economic loss or profit loss, including the loss of food product or ice, resulting from a refrigeration failure.
- Freight Damage: As with all heavy equipment, damage sustained during transit is the responsibility of the carrier. Any visible damage must be noted on the shipping documents at the time of delivery to facilitate a freight claim.
About True Refrigeration
Key Features of True STR1FPT-1S-1S 27.5-Inch Commercial One-Section Pass-Thru Solid Freezer
Backed by Ancaster Food Equipment
ChefStop Is New. The Experience Behind It Isn’t.
ChefStop was built to make buying commercial foodservice equipment easier online, backed by the team behind Ancaster Food Equipment. Watch customer stories from businesses that have worked with the equipment experts behind the brand.
See It In Action
Watch our brand story to discover how ChefStop has been Canada’s trusted partner for commercial kitchen equipment since 1985. Learn about our commitment to quality, service, and supporting foodservice professionals across the country.
- Trusted by restaurants and operators nationwide
- Expert guidance and dedicated support
- Premium equipment from leading manufacturers
Need Help Choosing Equipment?
Our commercial kitchen specialists are here to help you find the right equipment for your space, budget, and workflow.