True TDM-DZ-59 59-1/4" Dual Zone Refrigerated Dry Display Merchandiser
True TDM-DZ-59-GE/GE-W-W Dual Zone Display Merchandiser
Showcase your finest baked goods, desserts, and deli products with the True TDM-DZ-59-GE/GE-W-W, an elegant and versatile dual-zone display case. This 59-1/4" unit combines a refrigerated section with a non-refrigerated dry section, allowing you to merchandise a wide variety of items in a single, sophisticated footprint. The stunning curved glass front and glass ends provide an exceptional viewing experience, while the bright LED lighting ensures your products look their absolute best. Engineered for performance and sustainability, it uses an eco-friendly R290 refrigerant and a self-contained refrigeration system that maintains precise temperatures. Ideal for bakeries, cafes, delis, and gourmet shops, this display case is designed to attract customers and boost impulse sales.
- Dual-Zone Functionality: Combines a refrigerated section (33°F to 41°F) for pastries and deli items with a non-refrigerated dry zone for ambient goods, offering versatile merchandising in one unit.
- Elegant & Visible Design: Features a stunning curved glass front and glass ends, complemented by bright, safety-shielded LED lighting to beautifully showcase your products from all angles.
- Eco-Friendly & Efficient: Utilizes an environmentally friendly R290 hydrocarbon refrigerant and a factory-balanced system for optimal cooling performance with minimal environmental impact.
- User-Friendly Access: Equipped with two smooth rear sliding glass doors for easy restocking and a front glass that swings up for effortless cleaning and access.
- Durable & Customizable: Built with a heavy-duty steel frame and offers six adjustable, PVC-coated wire shelves to accommodate a variety of product sizes. This model features a clean white exterior and interior.
True TDM-DZ-59 59-1/4" Dual Zone Refrigerated Dry Display Merchandiser Specifications
Shipping: True Manufacturing
True equipment is distributed via a strategic regional hub system designed to minimize lead times for mission-critical refrigeration. Units typically ship from the closest regional distribution center—either Vancouver, British Columbia, or Toronto, Ontario—depending on model availability and proximity to the delivery site. High-volume Core Models (such as the T-series and GDM glass door merchandisers) are prioritized for local stocking to ensure rapid 2–5 day transit. Specialty configurations, custom finishes, or low-volume models ship directly from True’s primary manufacturing headquarters in O'Fallon, Missouri.
As high-mass commercial appliances, all units are transported via specialized LTL (Less-Than-Truckload) freight carriers on heavy-duty wooden skids. Every shipment is professionally crated to protect the high-grade stainless steel exterior and sensitive refrigeration components. To ensure factory-perfect arrival, all units should be inspected immediately upon delivery before signing the Bill of Lading.
Warranty
True offers one of the most comprehensive warranties in the commercial refrigeration industry, reflecting the durability of their over-engineered systems.
Commercial Foodservice Units
For most new units (specifically Hydrocarbon models), True provides a 7-year parts and labour warranty, which includes the compressor. This industry-leading 7-7-7 coverage ensures the entire refrigeration system is protected against manufacturing defects.
Residential & Specialty
Specific lines may carry a 5-year parts and labour warranty with extended compressor coverage.
Ice Machines
These units are typically covered by a 3-year parts and labour warranty, with an extended 5-year parts-only warranty on the compressor.
Replacement Parts
Genuine True OEM parts carry a 90-day warranty from the date of purchase.
The warranty period begins on the date of installation (not to exceed 39 months from the original ship date from the factory). To validate coverage, units must be installed by a qualified technician in accordance with True’s installation manuals.
Service & Support
Technical service and warranty repairs are facilitated through an extensive national network of factory-authorized service providers across Canada. Because True equipment utilizes advanced R290 (Hydrocarbon) refrigerants and precision-tuned capillary tube systems, all warranty-related work must be performed by these authorized professionals to ensure safety and performance standards. True maintains a massive inventory of genuine OEM parts in both Vancouver, British Columbia, and Toronto, Ontario distribution hubs, allowing for rapid dispatch of compressors, fan motors, and control boards to minimize business downtime. The use of non-OEM parts or unauthorized service agents will immediately void the manufacturer's warranty.
Exceptions & Exclusions
Warranty coverage is strictly contingent upon the unit being used and maintained according to True’s Good Refrigeration Practices. Specific exclusions include:
- Condenser Maintenance: Failure to clean the condenser coil regularly is the leading cause of compressor failure. Damage resulting from a dirty or clogged condenser is not covered under warranty.
- Environmental & Installation: Units must be installed in a climate-controlled environment with proper clearance for airflow. Damage caused by unstable voltage, use of extension cords, or installation in high-heat outdoor areas is excluded.
- Wearable Items: Standard wear items, including door gaskets, light bulbs (incandescent or fluorescent), and chrome plating on shelves, are not covered under the primary parts and labour warranty.
- Consequential Loss: True is not responsible for economic loss or profit loss, including the loss of food product or ice, resulting from a refrigeration failure.
- Freight Damage: As with all heavy equipment, damage sustained during transit is the responsibility of the carrier. Any visible damage must be noted on the shipping documents at the time of delivery to facilitate a freight claim.
About True Refrigeration
Key Features of True TDM-DZ-59 59-1/4" Dual Zone Refrigerated Dry Display Merchandiser
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