Nemox 38151250 Gelato 12K Batch Freezer 19 Qt/Hr Capacity
Nemox Gelato 12K Batch Freezer - 38151250
Elevate your dessert offerings with the Nemox Gelato 12K (38151250), a high-capacity, floor-standing batch freezer designed for professional kitchens, gelato shops, and restaurants. Proudly made in Italy, this machine combines simplicity with sophisticated technology to produce premium quality gelato, sorbet, and ice cream. Its robust stainless steel construction ensures durability and ease of cleaning, while the convenient casters offer excellent mobility and flexibility in your workspace.
The Gelato 12K is engineered for efficiency, capable of producing up to 19 quarts (18 liters) of frozen dessert per hour, with an average cycle time of just 10-12 minutes. The innovative electronic control system features 4 distinct production programs (Gelato Classico, Semi-Soft Ice Cream, Granita, Shock Freeze) and 4 storage programs, allowing the machine to operate autonomously. It automatically detects product density and switches to a storage mode, maintaining the perfect temperature and consistency for serving. The frontal extraction system simplifies dispensing, making service quick and clean.
Key Features:
- High Production Capacity: Produces up to 3.8 quarts (3.6L) per cycle and a total of 19 quarts (18L) per hour.
- Fast Cycle Time: Average production cycle is a rapid 10-12 minutes.
- Advanced Electronic Controls: Features 4 production programs and 4 automatic storage programs for consistent, high-quality results.
- Durable Construction: Built with high-quality stainless steel for longevity and hygiene.
- User-Friendly Design: Equipped with a frontal extraction system for easy dispensing and locking casters for mobility.
- Made in Italy: Authentic Italian engineering for superior gelato and ice cream.
Nemox 38151250 Gelato 12K Batch Freezer 19 Qt/Hr Capacity Specifications
Shipping
All Nemox products ship FREE from the Eurodib distribution center in Boucherville, Quebec. As a leader in professional gelato and ice cream machines, Nemox equipment ranges from compact countertop batch freezers to high-capacity floor models. Each shipment includes comprehensive insurance to protect the precision refrigeration and high-torque mixing systems during transit. Due to the weight and technical sensitivity of these units, larger machines like the Crea series are shipped via specialized freight. Liftgate and white-glove delivery options are available across Canada to ensure your equipment is handled with care from the warehouse to your kitchen.
Standard Warranty
Nemox equipment is backed by a dependable manufacturer warranty that reflects its high-quality Italian engineering. Managed through Eurodib, the standard warranty coverage typically includes:
- 1 Year Parts and Labour Warranty from the date of purchase.
- 1 Year Compressor Warranty (standard for Eurodib electric cooling units unless otherwise specified for a specific series).
This coverage ensures that your gelato or ice cream program is protected against manufacturing defects in the cooling systems, inverter-controlled motors, and electronic boards.
Service & Support
Warranty service is coordinated through Eurodib’s authorized Canadian service network. Following Eurodib’s national service policy:
- Items weighing more than 75 lbs: These units qualify for on-site service provided by an authorized technician within a reasonable distance of a service hub.
- Items weighing 75 lbs or less: These units are subject to a bench warranty, requiring the unit to be brought or shipped to an authorized warranty service location for repair.
To initiate a service request or receive technical guidance, please have your model number, serial number, and proof of purchase ready. Using an authorized service agency is required to ensure the use of genuine Nemox OEM parts and to maintain the validity of your warranty.
Exceptions & Exclusions
Warranty coverage is contingent upon the equipment being used for its intended commercial purpose and maintained according to the manufacturer's manual. For Nemox machines, regular cleaning of the bowl and replacement of the paddle scrapers are essential maintenance tasks. Damage resulting from improper electrical supply, processing unapproved ingredients, or unauthorized modifications is not covered. Coverage excludes consumable wear parts such as paddle scrapers, lids, and gaskets, which are subject to normal operational wear. Standard warranties apply to commercial installations only; residential use or use in non-commercial settings will void the manufacturer’s warranty. Cosmetic damage occurring after delivery is not covered.
About Nemox
Key Features of Nemox 38151250 Gelato 12K Batch Freezer 19 Qt/Hr Capacity
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