TRENTO 18637 Heavy-Duty 13 QT Spiral Dough Mixer Machine

Shipping

All Avancini products ship FREE from the Omcan distribution center in Mississauga, Ontario. Every shipment includes comprehensive shipping insurance at no additional cost to protect your investment. As a premier Italian manufacturer of high-performance spiral mixers and pasta machines, units range from compact tabletop models to large industrial floor mixers. While many common spiral mixers are kept in stock for quick-ship delivery, specialized pasta extruders or high-capacity mixers are often treated as special orders. We recommend that customers contact the ChefStop team to discuss model selection and receive accurate lead times. Due to the significant weight and precision mechanical components, these units are shipped via specialized freight. Liftgate and white-glove delivery options are available across Canada to ensure your equipment is handled with care.

Standard Warranty

Avancini equipment is backed by a reliable manufacturer warranty that reflects its world-class Italian engineering. Most Avancini models include a 1-year parts and labour warranty from the date of purchase. This coverage is designed to protect the high-torque motors, specialized spiral drive systems, and heavy-duty stainless steel components that ensure consistent dough and pasta production in professional bakeries, pizzerias, and pasta shops.

Service & Support

Warranty service is coordinated through Omcan’s extensive authorized Canadian service network. For assistance with warranty claims, technical service, or technician dispatch, please have your model number, serial number, and proof of purchase ready. Using an authorized service agency is required to ensure your unit is repaired to factory standards and to maintain the validity of your warranty. Avancini users also benefit from specialized technical support to assist with initial setup, electrical requirements, and routine maintenance troubleshooting to ensure maximum performance and longevity of your equipment.

Exceptions & Exclusions

Warranty coverage is contingent upon installation by a licensed professional and regular maintenance, including the proper cleaning of mixing bowls and spirals. Damage resulting from improper electrical supply, overloading the machine beyond its rated capacity, or unauthorized modifications is not covered. Coverage excludes wear parts such as gaskets, belts, and specialized pasta dies, which are subject to normal operational wear. Standard warranties apply to commercial installations only; residential use or use in non-commercial settings will void the manufacturer’s warranty. Cosmetic damage occurring after delivery is not covered.