Trento 49099 23.78 Gallon Countertop Natural Gas Pasta Cooker

Shipping

All Tre Spade products ship FREE from the Omcan distribution center in Mississauga, Ontario. Every shipment includes comprehensive shipping insurance at no additional cost to protect your investment during transit. As a specialized line of Italian-designed food preparation equipment—including meat grinders, sausage stuffers, and tomato strainers—lead times may vary based on specific model availability and seasonal demand. Depending on the size and weight of the unit, items are shipped via specialized freight or secure parcel services. Liftgate and white-glove delivery options are available across Canada to ensure your equipment is handled with care.

Standard Warranty

Tre Spade equipment is backed by a reliable manufacturer warranty that reflects its reputation for traditional Italian craftsmanship and durability. Most Tre Spade models include a 1-year parts and labour warranty from the date of purchase. This coverage ensures that your food processing and preservation equipment maintains the high performance required for professional kitchens, butcher shops, and artisanal producers.

Service & Support

Warranty service is coordinated through Omcan’s extensive authorized Canadian service network. For assistance with warranty claims, technical service, or technician dispatch, please have your model number, serial number, and proof of purchase ready. Using an authorized service agency is required to ensure your equipment is repaired to factory standards and remains under warranty. Tre Spade users also benefit from Omcan’s dedicated technical support and extensive parts inventory to help minimize operational downtime.

Exceptions & Exclusions

Warranty coverage is contingent upon installation by a licensed professional and regular maintenance. Damage resulting from improper electrical supply, lack of routine cleaning, or unauthorized modifications is not covered. Coverage excludes "wear parts" such as light bulbs, glass panels, and door gaskets, which are subject to normal operational wear. Standard warranties apply to commercial installations only; residential use or use in non-commercial settings will void the manufacturer’s warranty. Cosmetic damage occurring after delivery is not covered.