Potis 49160 Natural Gas Vertical Broiler Machine 88.2 lbs Capacity

Shipping

All Potis products ship FREE from the Omcan distribution center in Mississauga, Ontario. Every shipment includes comprehensive shipping insurance at no additional cost to protect your investment. As the industry standard for vertical broilers and gyro machines, Potis units are typically kept in stock for quick-ship delivery, though lead times may vary based on specific model demand. Due to the weight and precision of the motor and heating elements, units are shipped via specialized freight or secure parcel services. Liftgate and white-glove delivery options are available across Canada to ensure your equipment is handled with care.

Standard Warranty

Potis equipment is backed by a dependable manufacturer warranty that reflects its high-quality German engineering. Most Potis vertical broilers include a 1-year parts and labour warranty from the date of purchase. Additionally, some models feature an extended 2-year warranty on the motor, ensuring the most critical mechanical component of your rotisserie remains operational under the high-heat conditions of a professional kitchen.

Service & Support

Warranty service is coordinated through the authorized Canadian service network. For assistance with warranty claims, technical service, or technician dispatch, please have your model number, serial number, and proof of purchase ready. Using an authorized service agency is required to ensure your unit is repaired to factory standards and that genuine Potis replacement parts—such as high-performance heating elements or specialized motors—are used.

Exceptions & Exclusions

Warranty coverage is contingent upon installation by a licensed professional (gas fitter or electrician) and regular maintenance. Damage resulting from improper gas pressure, incorrect electrical supply, or a lack of routine cleaning (specifically of the grease collection and motor areas) is not covered. Coverage excludes "wear parts" such as light bulbs, glass panels, and door gaskets, which are subject to normal operational wear. Standard warranties apply to commercial installations only; residential use or unauthorized modifications will void the manufacturer’s warranty. Cosmetic damage occurring after delivery is not covered.