OMAS Trento 31438 13-Inch Blade Gear-Driven Commercial Food Slicer

Shipping

All Omas products ship FREE from the Omcan distribution center in Mississauga, Ontario. Every shipment includes comprehensive shipping insurance at no additional cost to protect your investment. As a premier Italian line of professional meat slicers and food processors, many Omas models are kept in stock for quick-ship delivery. Due to the precision components and the weight of their commercial-grade motors and heavy-duty bodies, these units are shipped via specialized freight or secure parcel services. Liftgate and white-glove delivery options are available across Canada to ensure your equipment is handled with care.

Standard Warranty

Omas equipment is backed by a reliable manufacturer warranty that reflects its high-quality Italian engineering. Most Omas models, including their gear-driven and belt-driven slicers, include a 1-year parts and labour warranty from the date of purchase. This coverage ensures that your food preparation operations maintain the high performance and safety standards required for professional delis, butcher shops, and high-volume kitchens.

Service & Support

Warranty service is coordinated through Omcan’s extensive authorized Canadian service network. For assistance with warranty claims, technical service, or technician dispatch, please have your model number, serial number, and proof of purchase ready. Using an authorized service agency is required to ensure your equipment is repaired to factory standards and remains under warranty. Omas users also benefit from Omcan’s dedicated technical support and specialized parts inventory to ensure minimal downtime for your critical slicing and processing equipment.

Exceptions & Exclusions

Warranty coverage is contingent upon installation by a licensed professional and regular maintenance. Damage resulting from improper electrical supply, lack of routine cleaning, or unauthorized modifications is not covered. Coverage excludes wear parts such as slicer blades, sharpeners, light bulbs, and gaskets, which are subject to normal operational wear. Standard warranties apply to commercial installations only; residential use or use in non-commercial settings will void the manufacturer’s warranty. Cosmetic damage occurring after delivery is not covered.