DIHR DW115E OPTIMA 12 HR PLUS Hood Dishwasher 30 Racks
DIHR DW115E OPTIMA 12 HR PLUS Hood Type Dishwasher
The DIHR OPTIMA 12 HR PLUS Hood Type Dishwasher (DW115E) is a high-performance, energy-efficient solution designed for commercial kitchens. This robust dishwasher features an innovative ENERGY RECOVERY system that utilizes machine-generated heat to pre-heat incoming cold water, significantly reducing energy costs.
Built with a double-walled 304 stainless steel structure and a double-skin insulated hood, it ensures durability and excellent heat retention. The user-friendly electronic LCD control panel offers seamless operation, language selection, and a self-diagnostic system for effortless maintenance. The integrated PLUS system guarantees a constant rinse temperature and pressure, ensuring impeccably clean dishware every cycle.
- Energy Efficiency: ENERGY RECOVERY system pre-heats cold water, and partial drain/fill saves up to 6 kW of power per hour.
- High Capacity: Washes up to 30 racks (20" x 20") per hour with 5 selectable wash cycles (120/180/240/300/360 seconds).
- Durable Construction: Double-walled 304 stainless steel with a double-skin insulated hood.
- Advanced Controls: Electronic LCD control panel with language selection, menu display, and self-diagnostic system.
- Consistent Results: PLUS system provides a constant rinse temperature (185°F) and pressure.
- Built-in Features: Includes built-in drain pump, standard detergent & rinse-aid dispensers, self-cleaning vertical pump, and break tank system to prevent backflow contaminations.
- Accessories Included: Comes with 2 peg racks, 1 flat rack, 2 cutlery racks, and an anti-vermin bottom panel.
- Power Requirements: 220-240V, 3-Phase, requires a 50 amp breaker.
Spécifications de DIHR DW115E OPTIMA 12 HR PLUS Hood Dishwasher 30 Racks
Shipping
DIHR dishwashers and glasswashers ship from central distribution hubs in Canada, primarily located in Ontario and Quebec. As specialized Italian-engineered warewashing equipment, DIHR units are high-mass machines that include precision pumps, high-grade stainless steel structures, and sensitive electronic displays. They are shipped via specialized freight carriers on heavy-duty skids to ensure the internal hydraulics and heating elements remain in factory calibration. Every shipment is professionally crated and fully insured to ensure the equipment arrives in peak operational condition.
Warranty
DIHR provides a manufacturer warranty designed to protect the longevity of their advanced washing technology in demanding commercial environments.
- Standard Protection: Most DIHR undercounter and hood-type dishwashers are covered by a 1-year parts and labour warranty from the original date of purchase.
- Extended Component Coverage: Select models, such as the DS50 and HT11 series, feature an additional 2 years of coverage on major components, resulting in a total 3-year parts warranty for the most critical mechanical assemblies.
- On-Site Service: Because these units are substantial commercial appliances, they qualify for on-site warranty service provided by authorized technicians.
To validate the warranty, the equipment should be registered with the authorized Canadian representative within 30 days of installation. All units must be installed by a licensed plumber and electrician to maintain active coverage.
Service & Support
Technical service and warranty repairs are managed through a national network of factory-authorized service providers across Canada. Since DIHR machines utilize sophisticated rinse-aid dispensers, digital temperature displays, and specialized wash arms, all warranty repairs must be performed by authorized technicians. Canadian distribution hubs maintain an inventory of genuine DIHR OEM parts, including heating elements, pumps, and spray arms, to ensure rapid response times and minimize downtime in high-volume kitchens.
Exceptions & Exclusions
Warranty coverage is strictly contingent upon the equipment being operated and maintained according to the provided manuals. Specific exclusions include:
- Water Quality & Scaling: Damage caused by lime or scale buildup due to poor water quality is not covered. It is often required to use a water softener if local water hardness exceeds manufacturer specifications.
- Chemical Usage: Damage resulting from the use of non-approved or highly corrosive detergents and rinse aids is excluded.
- Maintenance & Cleaning: Clogged spray arms, blocked filters, or drain issues caused by a failure to scrape dishes properly are considered operational maintenance and are not covered under warranty.
- Wearable Items: Consumable parts such as door gaskets, fuses, and plastic curtains are considered wear items and are not covered under the primary parts warranty.
- Documentation: Freight damage is not a warranty issue; any visible damage to the crate or unit must be clearly noted on the bill of lading at the time of delivery to be eligible for a claim.
À propos DIHR
Fonctionnalités clés de DIHR DW115E OPTIMA 12 HR PLUS Hood Dishwasher 30 Racks
Soutenu par Ancaster Food Equipment
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