EmberGlo ES5CTS Countertop Steamer, 1 Half-Size Pan Capacity
EmberGlo ES5CTS Countertop Tap Water Steamer
Elevate your menu and streamline your kitchen operations with the EmberGlo ES5CTS Countertop Tap Water Steamer. Engineered to handle a demanding workload with ease, this self-contained unit is perfect for cooking, warming, re-hydrating, and freshening a wide variety of foods, from appetizers to desserts. Its compact design uses tap water and requires no hood system, offering incredible placement flexibility. The ES5CTS preserves the natural moisture, texture, and flavor of your food, delivering consistently delicious results. Constructed from durable stainless steel and made in the USA, this steamer is built for performance and longevity in any commercial foodservice environment.
Key Features:
- Self-Contained System: Features a one-gallon capacity removable water reservoir drawer for easy operation without the need for a direct water connection.
- Automatic Timer: Equipped with an automatic 30-minute timer and simple push-button controls for precise, set-and-forget cooking.
- Versatile Capacity: Includes one 4" deep half-size food pan, ideal for preparing a wide range of menu items.
- Durable Construction: Built with robust stainless steel for lasting durability and effortless cleaning.
- User-Friendly Design: A top-opening, adjustable hinged lid (60° or 90° position) with counter-balanced springs prevents slamming and ensures safe operation.
- Efficient Performance: Operates on a standard 120V electrical connection, delivering 1500 watts of steaming power.
- Certified for Safety: NSF and cULus certified, ensuring compliance with health and safety standards.
EmberGlo ES5CTS Countertop Steamer, 1 Half-Size Pan Capacity Specifications
Shipping
EmberGlo products ship free to most commercial locations across Canada. As a division of Midco International, EmberGlo is a specialist in high-performance open-hearth gas broilers, electric charbroilers, and countertop steamers. Because these units feature specialized components like the Flaretrol flame control system and ceramic burners, they are shipped via specialized freight carriers. Every unit is professionally crated and insured to protect the stainless steel chassis and internal mechanical assemblies during transit.
Warranty
EmberGlo provides a dependable manufacturer warranty designed to support the heavy-use requirements of professional kitchens and high-volume restaurants.
Standard Protection
- 1-Year Parts and Labour Warranty from the date of original installation. This covers all mechanical and electrical components, including gas valves, heating elements, and electronic controllers, against manufacturing defects.
- Portable Equipment: For smaller countertop models with a cord and plug (such as the AR series steamers), warranty service is typically provided on a carry-in basis to the nearest authorized service provider.
To validate this warranty, the equipment registration form must be completed and returned to EmberGlo/Midco International within 30 days of installation.
Service & Support
Warranty and technical service are managed through a national network of factory-authorized service providers. Because EmberGlo equipment involves high-heat gas and electrical systems, all repairs must be performed by authorized technicians to maintain the validity of the warranty. To initiate a claim or request technical assistance, please have your model number, serial number, and date code ready. Using genuine EmberGlo OEM parts is mandatory to ensure the continued safety and efficiency of the equipment.
Exceptions & Exclusions
Warranty coverage is strictly contingent upon the equipment being installed and maintained according to the factory instructions. Specific exclusions include:
- Water Quality & Scaling: For steam models, damage caused by scale buildup or liming due to the use of untreated tap water is not covered. Most EmberGlo steamers require distilled or demineralized water for the warranty to remain valid.
- Consumable & Wear Items: The warranty does not cover parts that naturally wear out, such as ceramic briquettes (Barbriqs), rods, or scraper blades.
- Operational Misuse: Damage resulting from accidents, alterations, or misuse—such as "dry-firing" elements or using incorrect gas pressure—is excluded.
- Documentation: Freight damage is not considered a warranty defect and must be clearly noted on the bill of lading at the time of delivery to be eligible for a replacement or repair claim.
About EmberGlo
Key Features of EmberGlo ES5CTS Countertop Steamer, 1 Half-Size Pan Capacity
See It In Action
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