FWE ETC-20 (20) Tray Non-Heated Patient Tray Delivery Cabinet
FWE ETC-20 Non-Heated Patient Tray Delivery Cabinet
Streamline your meal delivery service in healthcare facilities with the FWE ETC-20 Non-Heated Patient Tray Delivery Cabinet. Engineered for quiet operation and maximum reliability, this cart is perfect for environments that require tranquility. Its all-stainless steel construction ensures durability and easy sanitation, resisting rust and simplifying cleaning. The ETC-20 is designed to take the abuse of daily transport applications, featuring a robust tubular welded frame, a full perimeter bumper for protection, and heavy-duty components. Its thoughtful design includes features that suppress noise, making it an ideal choice for maintaining a peaceful atmosphere for patients.
- Versatile Capacity: Holds up to (20) patient trays, with adjustable fixed rack widths to accommodate various tray sizes (16" x 22", 15" x 20", or 14" x 18").
- Durable Construction: Built with heliarc-welded 18-gauge stainless steel and a heavy-gauge tubular base frame for long-lasting service and stability.
- Superior Mobility: Equipped with 6-inch corrosion-resistant casters (2 rigid, 2 swivel with brakes) that provide a smooth, quiet ride and absorb shock, even when fully loaded.
- Sanitary & Cleanable: Features two flush-mounted, lift-off doors with antimicrobial magnetic handles, plus a pitched center drain for easy and thorough interior cleaning.
- Quiet Operation: Standard sound-dampening components, including a latchless door design and rubber stoppers, eliminate metal-on-metal noise for peaceful transport.
- User-Friendly Design: Push bar handles, a wraparound vinyl bumper, and a magnetic door hold-open feature enhance ease of use and safety in busy hallways.
FWE ETC-20 (20) Tray Non-Heated Patient Tray Delivery Cabinet Specifications
Shipping
All FWE products ship free from the primary distribution hub in Mississauga, Ontario. As a cornerstone of the Celco Inc. portfolio in Canada, FWE specializes in high-performance heated holding cabinets, banquet carts, and "Cook & Hold" ovens. Because these units are built with heavy-duty, all-welded stainless steel and often feature high-density insulation, they are shipped via specialized freight carriers to prevent structural damage or misalignment of the precision door gaskets. Every shipment is professionally palletized and insured. Liftgate delivery is standard for freight shipments across Canada to ensure the unit is safely offloaded at your facility.
Warranty
FWE provides a robust warranty program that reflects their "built like a tank" manufacturing philosophy. The standard coverage for commercial installations includes:
- 2-Year Parts Warranty from the original date of installation. This covers the heating elements, blowers, and electronic controllers against manufacturing defects.
- 1-Year Labour Warranty from the original date of installation.
To validate this coverage, the equipment must be registered with Celco Inc. or FWE within 30 days of installation. This protection is designed to support the rigorous, 24/7 demands of hotels, stadiums, and high-volume catering operations.
Service & Support
Warranty and technical service are managed through Celco’s extensive national service network, coordinated from their Mississauga headquarters. FWE units are known for their "top-mount" heat systems and accessible components, which allow for efficient on-site servicing. To initiate a claim or request technical assistance, please have your model number and serial number ready. Using authorized technicians and genuine FWE OEM parts is mandatory to maintain the validity of your manufacturer's warranty and ensures the continued safety and performance of the equipment.
Exceptions & Exclusions
Warranty coverage is strictly contingent upon the equipment being operated and maintained according to the provided instructions. Specific exclusions include:
- Correctional Facilities: Due to the extreme environment, units installed in correctional settings typically carry a modified warranty (often 2 years parts and 6 months labour).
- Consumable & Wear Items: Coverage excludes items such as light bulbs, door gaskets, and certain casters if damage is due to floor debris or improper use.
- Operational Misuse: Damage caused by using the unit with an incorrect voltage supply, or failure to follow the "clean-out" procedures for moisture-controlled cabinets, will void the warranty.
- Cleaning Protocols: Using caustic chemicals or high-pressure washers on the electronic control panels or internal fans is not covered.
- Documentation: Freight damage is not a warranty issue and must be clearly noted on the bill of lading at the time of delivery to be eligible for a replacement or repair claim.
About FWE
Key Features of FWE ETC-20 (20) Tray Non-Heated Patient Tray Delivery Cabinet
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