Brunner Anliker 232.02256 Grille de coupe en dés 14x14x10mm Plaque de coupe en dés Robot culinaire

Shipping

All Brunner Anliker products ship free from the primary distribution hub in Milton, Ontario. As the Swiss leader in precision food processing equipment, Brunner Anliker is renowned for its high-capacity vegetable cutting machines, graters, and slicers. Because these machines are manufactured in Switzerland and feature specialized induction motors and high-quality ceramic-coated discs, they are shipped via specialized heavy-duty freight or standard parcel services for smaller countertop models. Every shipment is professionally palletized and insured to protect the precision-engineered mechanical components during transit. Standard shipping ensures that these premium Swiss tools reach institutional kitchens and high-volume food processors across Canada efficiently.

Warranty

Extended 5-Year Machine Protection

Brunner Anliker provides one of the strongest warranties in the food processing industry, reflecting the "Swiss Made" durability of their machines. Effective for units manufactured as of July 2024, an extended 5-year warranty covers the entire machine for the following models:

• GSM 5 Star
• Anliker L
• Anliker XL / XL-C
  This 5-year warranty covers all components against manufacturing defects and malfunctions, providing long-term security for businesses that depend on uninterrupted high-volume production.

Motor & Gearing Guarantee

The core of every Brunner Anliker machine is a maintenance-free induction motor. These motors are specifically designed for continuous operation and carry a 5-year guarantee on both the motor and the internal gearing. This ensures that the high-torque power required for cutting up to 900 lbs of produce per hour remains reliable throughout the unit's lifespan.

Service & Support

Warranty and technical service are managed through a specialized network of authorized service providers, with primary support coordinated out of the Milton, Ontario distribution center. Because these machines are precision-calibrated for high-nutrient retention (the "Drawing Cut"), all repairs should be handled by factory-authorized technicians. To facilitate a service request or obtain technical troubleshooting, please have your model and serial number ready. Using authorized service and genuine Brunner Anliker OEM parts is mandatory to maintain the validity of the 5-year warranty.

Exceptions & Exclusions

Warranty coverage is strictly contingent upon the equipment being used for its intended commercial purpose and maintained according to the provided instructions. Specific exclusions include:

• Cutting Discs & Blades: While the discs are highly durable (often lasting 3-5 years), they are considered wear items and are not covered under the machine's structural warranty once they become dull through normal use.
• Cleaning Protocols: Most removable attachment heads and plungers are dishwasher safe; however, damage to the base unit caused by high-pressure hosing or submersion in water is not covered.
• Non-OEM Parts: The use of unauthorized replacement blades or discs can cause motor strain and will void the 5-year motor and gearing guarantee.
• Commercial Use Only: Standard warranties apply to commercial and institutional installations only; residential use or unauthorized modifications will void the manufacturer’s warranty. Freight damage must be noted on the bill of lading at the time of delivery to be eligible for a claim.